Marine Credit Union Employee Reviews

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3.0
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workplace culture
Collections Representative (Former Employee) –  Dallas, TXSeptember 1, 2018
the company is very open and does not mind about hiring different people verses your normal 9-5 jobs, they are special in their own way, and will help you on your journey to becoming an great employee.
Pros
max overtime
Cons
work sundayts
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3.0
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Lack of motivation/ no advancement opportunities
Indirect Loan Representative (Former Employee) –  La Crosse, WIAugust 2, 2018
It was very boring at times with nothing to do during some of the time. Sitting in a cubicle gets old after awhile. Long time employees like to micro manage other co-workers in the office including management and nothing was ever done about it.
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3.0
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Contact Center
Service Operations Trainer (Current Employee) –  Fond du Lac, WIJune 23, 2018
HIgh volume contact center.
The contact center provides support for members by phone, electronic and mailed correspondence.
Primary duty is to provide quality customer service via phone.
Excellent initial and continual training. Strong support from immediate supervisor and manager.
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1.0
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Awful
MEMBER SERVICE REPRESENTATIVE (Former Employee) –  Fond du Lac, WIJune 7, 2018
i would not recommend this company to anyone. They expected you solicit loans to people who did not need them or people that should not have them. It was difficult to get help when you needed it as well.
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3.0
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Company outlook
Consumer Loan Officer (Former Employee) –  La Crosse, WIApril 12, 2018
I think overall the company is good and makes a real impact on the community and it's members. I don't like that their slogan goes against what i was taught by management. The slogan was "Marine Credit Union" "You're more then a credit score". I know that we can't help every member but i was denying so many members and potentially new members because of their credit score. During the interview process i was told one thing when the job and training process was completely different. The CEO came in with a week left in training and completely changed to whole training style that left a lot of people unsettled and eventually left the company.
Pros
Good benefits, reasonable pay, good work enviroment
Cons
horrible management, not cander
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3.0
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To much focus on steps to success not actual success
Associate Consumer Loan Officer (Current Employee) –  Green Bay, WIMarch 22, 2018
Marine Credit Union fails to recognize people succeed through different methods and do not recognize success if it was not the "proven" company method.
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Never work here
Mortgage Loan Officer (Former Employee) –  Fond du Lac, WIFebruary 15, 2018
This was the most miserable job I ever worked at, the turn over rate was well over 50%. they forced employees to work more hours than paid and even clock out to keep working.
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Listen to what the other Reviews are saying,
Consumer Loan Officer (Current Employee) –  WisconsinFebruary 11, 2018
My thoughts on Marine Credit Union are that it is a good place to initially learn about the banking industry. When it comes to what other individuals are saying about this company i would say the reviews are spot on. I would not recommend this company to anyone.
Pros
Good first banking job
Cons
Poor management all the way up the ladder
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Dysfunctional At Best
Consumer Loan Officer (Current Employee) –  WisconsinFebruary 7, 2018
I would not recommend employment with Marine for many reasons, but the issue that they cant seem to get under control is a copacetic management team. They are constantly shifting management from one branch to another, each with different approval and management styles. Daily tasks are highly micromanaged during the slow season and makes it nearly unbearable to go into work. The turnaround with this organization is a joke. If the average lifespan of lenders across the organization is more than 12mo Id be greatly surprised. Unrealistic income and advancement opportunities are dangled like a carrot during interviews to entice potential candidates and unrealistic goals are set for those looking to advance with the company. I would steer clear and work for any one of the plethora of Credit Unions in your area over working for this organization.
Pros
Solid Benefits
Cons
HEAVILY!!!! outweigh the benefits!
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Management is horrible!!!
Consumer Loan Officer (Former Employee) –  Suamico, WIFebruary 4, 2018
Loans are very hard to come by! You have to call past customers and honestly beg them to get a loan even if they don’t need one after 2 months when they got the first one. Why you ask? Because no one ever walks in and the dealerships don’t trust you because it takes 4 days for management to look at the deals because they worry about there friends loans before new people’s loans. Management doesn’t listen or blow you off because they have other things to do. And new employees that do everything right by company policy they will get rid of you because you don’t product or hit there “scorecard” horrible place to work. It’s a check into cash with deposits.
Pros
Pay is ok
Cons
Everything
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1.0
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Dont Do it
Consumer Loan Officer (Current Employee) –  Milwaukee, WINovember 30, 2017
They will promise you everything and deliver on nothing. Poor management and training process. This place is a revolving door. I would not recommend working here.
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2.0
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Stressful work environmenr
Senior Member Service Representative (Current Employee) –  Fond du Lac, WINovember 14, 2017
Your voice and concerns are not heard. The scorecard is impossible at times. Management is awful. I have never been this frustrated and stressed out in my life. Such a lack of supervision here.
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2.0
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Co workers are great, but Upper management not
Senior Member Service Representative (Former Employee) –  Fond du Lac, WI 54937October 9, 2017
The things that upper management wants everyone to do on a daily basis is ridiculous. They do not realize how it works in the branch on a day to day basis.
Pros
co workers
Cons
calls, and scorecard
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4.0
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Marine Credit Union
Member Service Representative (Current Employee) –  La Crosse, WIOctober 5, 2017
Marine Credit Union is a great company to work for. They value their employees and show it. There are opportunities for career advancement, you just need to voice it.
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expirence was poor
Branch Manager (Former Employee) –  Milwaukee, WISeptember 12, 2017
very stressful people hated their jobs large employee turn over thru out the company, poor employee support from upper management , unprofessional practices in the branches , poor customer service , policies are not the same for every case , loan approvals are inconsistent
Pros
my staff
Cons
negave work culture in most branches, .turn over is very high . very little support to managers and staff
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4.0
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Not a bad place to work
Member Service Representative/Teller (Current Employee) –  Fond du Lac, WI 54935August 23, 2017
I enjoyed working at MCU. Nice change of pace if you want to experience tellering. Most that I worked with were great people. My supervisor is amazing.
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3.0
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Poor long term strategy
Mortgage Loan Officer (Former Employee) –  Neenah, WIAugust 13, 2017
Looking to help the subprime customer without allowing loan officers to book the regular loans. Loan underwritting process poor and not standardize allowing for management to play fvorites.
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3.0
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Growing company
LOAN OFFICER (Former Employee) –  La Crosse, WIJuly 24, 2017
This is a company that is trying to grow its business. Limited loan products to offer the members. Difficult monthly/yearly goals set for every position in the branch.
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A great place to grow
Mortgage Loan Representative (Former Employee) –  Prairie du Chien, WIJune 22, 2017
Starting a lending career at MCU is a gateway to bigger and better things. The amount of paper that you will look at within a loan officer position will allow you to grow quickly within the field of lending.
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One of the worst places to work
Manager (Former Employee) –  La Crosse, WIJune 8, 2017
Beware! this is one of the worse places to work. Senior mgmt. micro manages and changes performance rules. Unrealistic expectations. No formalized business training for any jobs in the branch operations. No promotion from within, all outside hiring for BM roles. But turnover is very high. CEO speaks of record years in income but on the backs of staff. People are forced to do unethical behaviors to keep job. DMs shout instructions and blame BMs when goals not met. No training whatsoever.
Pros
None
Cons
Perform or else, no training, no opportunity for growth. Turnover high.
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Overall rating

2.6
Based on 42 reviews
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