You basically train your self with trial and error
The trading is horrible. Managers must make sure their people are competent enough.to catch on quickly. If not, the manager, the office and employee are in trouble .
Here's the training
Sit in front of a computer for 2 weeks and read. And you better know what to do at the end of it , god forbid you ask a question, then your told you're incompetant
Answered - Administrative Assistant (Former Employee) - Nottingham, MD
Buggy, non interactive, no help from management,
Answered - csr 2 (Former Employee) - Greenville, TX
Answered - Customer Service Representative (Former Employee) - DE