Job was somewhat fun but management team was a joke
Wireless Team Member (Former Employee) – Sterling, VA – October 3, 2018
It was a somewhat fun environment. I enjoyed talking to people, interacting with a diverse community of customers (guests) but some days it was super slow! No one wanted to buy a phone or digital service, sometimes there weren't any guests in the store yet your district manager was pushing and pushing for it. They play favorites with certain team members and talk to you in a condescending manner. If you kiss up to the manager enough, you can move up to a lead.
Relaxed work environment that is based upon customer relations and sales transitioning
Contract Service Provider (Current Employee) – Columbia, MO – January 18, 2019
The primary goal of this position is to assist guests with their immediate concerns then transition the conversation into how our sales promotions could potentially save them money on their phone bills. The environment is entirely positive and upbeat. The most difficult part of the job is transitioning older guests who hardly use cellular data to use an unlimited data plan.
be your own supervisor, commission, positive work-environment
Wireless Team Member (Former Employee) – Warrenville, IL – January 16, 2019
I learned a lot about sales and how to make a sale, as well as, customer service. Sales role plays helped to learn how to do all of these things. I was tested in target to try and make a certain number of sales by walking around and became self-directed and more confident in the process.
Manager (Current Employee) – Nashville, TN – January 16, 2019
Due to MarketSource being inside of Target retailers your relationship with management in Target will determine if the job is enjoyable or difficult. The job is not hard but the ethical standing of cellular companies can be difficult to stomach from time to time.
Sales Associate (Current Employee) – Alpharetta, GA – January 15, 2019
I guess it really depends on your position and where you agree sent to work that determines how much you'll like the job. I'm currently cell phone representative for Target but Marketsource has more places and positions for people.
Threw one man into a job position that required at least 3 people to efficiently, effectively and smoothly transition from pilot program to full on contract program, that was not his fault I will admit. Program director needed to stay on and work alongside DM who covered an entire region Manager would not answer emails, multiple emails. Ignored questions about yearly reviews and overall was a scummy person.
Never having work related emails responded to by managers.
SmartHome by B8ta is who I worked under marketsource. Never meet my manager, my only contact was through email and phone call. Long story short, I stopped coming it! Too much drama with this company and I'm glad I didn't leave my current job.
Some Lowes have lunches in the break room
Short break, getting late response from management, boredom
Sales Representative (Former Employee) – Redondo Beach, CA 90278 – January 4, 2019
Honestly this company stops viewing you as a person early on.You are instantly a number unless you make your sales quota. favorites are a factor. Product is hard to push in certain areas. Commissions Check is not worth bragging about unless you sell ALOT. Management lies often and is very shady on their approach to you as an individual and will throw you around if you let them.
Mobile Concierge (Former Employee) – Siloam Springs, AR – December 30, 2018
best job ever. typical day includes helping customers with phone issues and switching people over to tracfone, straight talk, net 10 and family mobile. Management was very friendly and flexible especially with hours and scheduling.
Wireless Team Lead (Former Employee) – Layton, UT – December 24, 2018
Nice area to work in. Depending on which target you’re in, it might be good, might be not so good. Scheduling was mostly flexible. On how to do well, just know basic cell phone knowledge and that will be okay. Mostly.
I worked here literally 2 days (10hrs) I was employed by this company for over a month & I only got 10hrs that whole month. They insisted I worked for them & the convinced me by telling me I would get 20-25 hours a week. I would try to contact my manager & he would NEVER get back. When he did he said I was NOT gonna get any more hours because they didn’t have hours for new people only for they employees they all ready had. I got employed somewhere else in the process of filling for unemployment just to give them a hard time lol. Just this morning I got 2 exit emails but the emails say that I quit, when I didn’t even EVER talk to anyone. Commission is bull. You have to sell at least one accessory that’s over 20$ to get 2$ of commission. You don’t even get any discount only if you get a new line or new phone but the discount was bull. Everyday of being employed then I kept getting emails that I had to join a conference that you don’t get paid for. They try to make you do online training off the clock & they won’t pay for it. There’s no benefits either.
Technical Support (Former Employee) – Saint Augustine, FL – December 20, 2018
Run away from this place. It's not worth your time or engery.
They promise you a lot .. and deliver nothing. Flip burgers will make more money than here. I got a whopping $10 commission check for 27 hours. You're cheap labor for target. And you earn nothing for selling anything but cellphones and cases.
My manager told me I'm part time. I can give you 0 to 32 hours. Lucky I got 27 hours last week. And it's getting worse.
Don't complain or risk losing hours.
Only one making any money is the manager. He is the one with hours. And thinks nothing about taking your sale.
Goals are a joke. Cant sell if you don't have products.
Weekly pay. Good for students
Low pay $9. Commission is a joke. Don't complain or lose hours. Hours change from day today
Team Lead (Former Employee) – Maryland – December 20, 2018
You will do more electronics work unlocking items for customers more than Target employees. You basically work for Target!! You will feel unappreciated. I have been waiting 2 months for my raise. Worst company I have ever worked for.. I quit! No 2 weeks notice just quit! Be very aware of the favoritism.
Sales Team Lead (Former Employee) – Lewisville, TX – December 18, 2018
I can say with confidence that my leadership was some of the best. The team was involved with each other both electronically and in-person on the occasional meeting. The Team Captains were both knowledgeable and helpful, and I learned a lot from the one in particular I had the pleasure of working under while I was still an entry level representative. The District Manager is also one of the most driven I have met, and also the most attentive. They made me feel like I was actually with the company, and they understood me a lot more than I would have expected of someone with so many people under their jurisdiction.
Flexible work schedule, set your own goals for the day, freedom in choosing how you operate during the day