Upper Management non-caring, they put on a good show. I have worked here for years, I stay for the clients.
Money does not go to clients CEO has spend, spend attitude. Looks are important clients and staff are not.
Administrator is a nightmare. The place has gone downhill over the last 2 years, very dirty, people have left. If you want to move up it's who you know not how much and how hard you work. If you say anything they will fire you, it never used to be this way until new CEO took over, everyone is afraid.
They are always short staffed and now they have a new building, they can't take care of the clients they have.
If they receive a bad review they have office staff create good reviews. I'm sure you will see them shortly.
Read the run review, it's truthful.