You get what you put into it, most of the time
Front Desk Receptionist (Current Employee) – Blue Springs, MO – July 11, 2018
A typical day is doing daily paperwork, answering phone calls and helping guests with their reservations. The management is good, when they are there. There are times a manager is needed but they are not in the office, forcing the front desk staff to either handle the issue themselves or give the guest a business card. Sometimes you'll see the schedule with a manager coming in at one time but when you look again later the time had been changed so you can't promise a guest that a manager will be in at a certain time to deal with an issue. No matter how hard of a worker you are, there is lack of raises and advancement. The people you work with keep the day light and fun. Asking days off isn't usually an issue which really helps with work/life balance.You do have to work a certain amount of hours in a year to be eligible for any benefits.
Work/life balance & discounts on travel
Lack of pay & advancement