The attorneys, secretaries and office assistants and office managers are absolutely wonderful! However, the paralegal director and paralegal manager of the firm are unprofessional and unknowledable. The paralegal director is a former real estate attorney with no defense litigation experience. She is incredibly demeaning, difficult and highly unprofessional. The paralegal manager is very nice, but never has the answers for your questions. The pay is also insulting for the work they expect.