Work wellbeing score is 69 out of 100
3.6 out of 5 stars.
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Marshalls Employee Reviews

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United States10,982 reviews

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3.6Work-Life Balance

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Fun place

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It is not bed for beginners and students. I recommend it if you start work or as an additional job. The work is easy, sometimes is stressful at holidays, but is not hard.


gift cards for good worker


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Dishonest and insincere

What makes this a fun place to work is seeing the product firsthand and the people you work with in your team. What makes it not a good place to work is they feed you anti-union propaganda so you don’t try to get fair compensation for your work (when they overwork you) and the management at this particular location want to pretend like everything is all good when we’re drowning in merchandise we don’t have the room or labor to put out.
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Marshalls insights

Based on 6,007 survey responses
What people like
  • Time and location flexibility
  • Ability to meet personal goals
  • Feeling of personal appreciation

Fun Job for Entry Level or Teens

Enjoyed working here as a teen. Management was decent but store recovery was a pain. Pay was nothing to write home about but was fair given the responsibilities.
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A very fun, and cooperative workplace. The manager is really friendly, there is always something to do. The lounge is clean and quiet when you are on break, parking is free on the sixth floor for all employees.
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Management sucks

No work life balance. Management needs to be better. Customers are terrible. People pooping and peeing on the floor. Customers are always stealing. Lord help that store
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Productive and fun

Good environment. Management was great at kept store organized and stocked. Met great people. You are sometimes pressured to keep your availability open during holiday seasons.
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Excelente empresa

Travajé 3 años con ellos y al año me iba a vacaciones algunas 3 veces y nunca me decían un ‘no’. Ambiente tranquilo y buena paga para la posición de servicio al cliente.
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Excelente ambiente de trabajo

Muy bajo el salario. El ambiente de trabajo es increíble. Son muy amables y compresivos con el horario. He aprendido mucho y me gustaría hacer carrera allí, el problema es que los salarios son muy bajos
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Horrible environment and management.

Horrible place to work at. The supervisor’s make comments about their employees when we take vto & gossip. Supervisor’s gaslight you and get defensive when you are only seeking information and help. HR is horrid. They do not care.
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Easy job with great coworkers and amazing managers. Terrible pay.

The hardest part of working for Marshalls is paying your bills. Rate of pay is tiny and hours are scarce more often than not. Benefits are nonexistent for part-time employees and are hard to access for full-time employees. The people who work at Marshalls are the reason it is an enjoyable job. The managers are approachable and more than willing to work WITH their employees to ensure a smooth-operating store.


Flexible hours, great coworkers, free snacks


Terrible pay, limited hours, no benefits, lack of organization
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The employees are great, the company and management is not

The work at Marshall’s overall is pretty easy, I’ve also met some of my best friends there. The management and company however do not care about their employees when it comes to personal and medical issues. To be told there’s no such thing as any medical excuse is absurd. Nothing says “I care about our employees moral” more than “it’s your fault for having medical issues out of your control so we have to count you absent regardless”.


Friendships, simple work load


Management, call out policy, not organized
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Bad Management, catty managers and unfair

Honestly if you’re a hard worker just find a different job. Most of the time you will be either overworked and underpaid. It’s not worth the 12$ an hour. Management is bad and extremely catty for them to all be 30+. Certain rules only apply to certain people apparently.


Free food


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Great company to build your skills, truly doesn’t care about their employees safety (ie Shoplifters, unsafe driving conditions). The discount is good.
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Fun, but incredibly card heavy

My coworkers are some of the best human beings I’ve ever met, but I have to say, if it weren’t for them I probably wouldn’t be here still. I love the work, I love what I do, but the pay is just NOT equal to the work we do, some employees are allowed to do nothing on their shifts while others are expected to get everything in their power done. Other reviewers are right, praise isn’t handed out much unless for the who can sign customers up for cards, and most incentives within the company are tied to the card.I just wish there was a way for everyone to benefit from coming to work, not just the people who know how to sell the card. A couple extra dollars more wouldn’t hurt either.
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I enjoyed every minute of my employment. Management goes above and to accommodate my availability. I would recommend this to someone looking for a job.
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Fun workplace

Great management, good place to work!! Nice coworkers and managers. I can see myself working at this establishment for a good while! Not super hard work, a lot of customer interaction
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Busy Workplace, Friendly employees

The environment is very friendly and filled with hardworking associates. Schedule is pretty flexible. The management is great they make me feel welcomed.
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Average workplace

Worked here 10 years ago when I was still in high school. Decent experience for a high school student. Not the best place if you're looking for a long term career.
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Pretty good work place

It's a pretty good workplace. It can be stressful at times especially with the holidays but overall it's not bad. The managers are nice. flexible hours too.
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Productive and satisfactory

What is the best part of working at the company?Friendship between the people with whom I worked What is the most stressful part about working at the company?I, really, never feel stressed What is the work environment and culture like at the company?It's amazing. We help each other. We care about the others needs. What is a typical day like for you at the company?We began our day with a smile, with the commitment of give our best to the people coming in.
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Honestly working retail isn't for everyone. I've only worked in retail stores. I can say that the location I worked at was difficult because managers really played favorites. Staff who were favored got away with things. Hard-working staff members would go the extra mile and yet managers would do the bare minimum to praise the hard workers.
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Overall rating

Based on 11,539 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Compensation/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture

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