Youth Counselor (Current Employee) – Louisville, KY – March 16, 2018
It is very stressful, and they don't pay enough, and it's not easy to move up. One has to wait six months before trying to move up. Management is poorly executed. The hardest part of the job is dealing with drama between coworkers and other's negativity. Seeing the clients move on to new things and better places.
Will gain tons of experience but terrible place to work for!
Youth Counselor (Former Employee) – Louisville, KY – August 16, 2018
Management was the main reason I left. The higher up individuals have unrealistic expectations and the supervisors were entitled. Long shifts, low pay for youth care workers. Social work students or interns will gain a wealth of knowledge and be exposed to many learning experiences.
Youth Counselor (Current Employee) – Louisville, KY – January 22, 2018
The clients are unpredictable at best and because of low staffing, even people not necessarily good for the clients are brought on and kept, it can be almost impossible to get time off and breaks are hardly ever given.
good experience, can be fulfilling
minimal time off, no breaks, poor culture among employees
Youth Counsellor (Former Employee) – Louisville, KY – August 24, 2017
great place to get experience working with youth and and addiction. Strong support for staff that experience a lot of trauma. Supportive staff and upper management that all buy into and believe the vision.
Youth Counselor (Former Employee) – Louisville, KY – August 23, 2017
If accused of anything by clients you will not have chance of proving your innocence you will be let go without warning. They appeal process is a joke also. You wont even be brought in. They don't use any proper procedure to fire you. They just call you. Even if they tell you are great employee.
Senior Youth Counselor (Current Employee) – Louisville, KY – July 26, 2017
A typical day at work is very structured. You're working with very aggressive kids and are trained to protect yourself, and your team is there to help you. You basically co-parent with your coworkers. The upper management is poor but if you follow the rules and you'll be fine. Expect to work hard for any advancement. While you're helping these kids have better lives you must remember that they are traumatized and their whole lives have been affected by this. If you can handle to emotional trials, this job is okay.
Therapist (Former Employee) – Louisville, KY – June 26, 2017
I will say this, the pay is decent and the benefits are nice. This company is no different from any other non-profit. Co-workers are nice, but upper management doesn't care about you or how hard you work to provide their kids and families services. They are quick to fire you or take away your pay before trying to find solutions to make you or their programs better. If you work here just know you'll have to do above and beyond, sacrifice your personal life and time in order to make upper management happy.
Youth Counselor (Former Employee) – Louisville, KY – May 6, 2017
The work environment is very stressful. The job is hard enough without having tension and negativity with coworkers and leadership. There isn't a lot of room for advancement. The leadership is very unprofessional. The training doesn't prepare you for what's to come. You're working 8 1/2 - 10 1/2 hours a day and you aren't guaranteed breaks. The hardest part of the job is checking your emotions at the door. The most enjoyable part of the job is the connection with the girls. Decide for yourself if you're willing to give up your weekends and lose emotional connection with people.
Staff Member (Former Employee) – Louisville, KY – May 1, 2017
Any job is what you make it. I wont lie and say it is peachy keen here, but I will say there are still good people who care about the kids that work here. Politics do come in to play. Rise above it! It is like that at many places, but instead of complaining, change it! If you felt like the place was so terrible, why not stay to make it better for the kids you state you care so much about. I'm sure you wasn't the only one. Where is the professional advocacy? All-in-all, this place used to be better, but if it wants to get there again, it may have to take a drastic step that no one is going to like.
Youth Counselor (Current Employee) – Louisville, KY – February 4, 2017
Working here is tough. Each day presents something new. You always have to be on your toes. The environment is fast paced and often stressful. Staff shortages are a constant problem. If you are not sympathetic to those you watch over this is NOT the job for you. These kids need love, mercy, and patience.... Something they have never been given consistently. Some days you'll regret coming, but others you'll remember why you got in this field. The compensation is low, but improves with time. Finding a balance between what happens at work and down time outside of work is essential. It is all too easy to mix the two and become consumed by the negative aspects. I think what this organization does is important and special!
Bonuses, Shifts always available, Morale
Low compensation, Staff Shortages, Long Shifts can be stressful
Senior Youth Counselor (Former Employee) – Louisville, KY – February 2, 2017
Very demanding and always short staffed. Unprofessional management and co-works. The clients they tend to deal with can have very extreme personality changes. One minute you're laughing with a client and the next minute you're getting attacked. Their safe crisis management is very hard on your body, especially your knees and back.
Working with the clients and seeing that you're helping them
Youth Counselor (Former Employee) – Louisville, KY – January 30, 2017
This is not an easy job to do. Every day is unpredictable. There are some bright spots, such as seeing a client improve in her treatment or make new connections, but there are plenty of difficult and dangerous situations that you find yourself in. For the emotional and physical labor this job requires, the compensation is not enough. You learn invaluable lessons working with these kids, but you may be traumatized yourself in the end. It is definitely not for the faint of heart.
Youth Counselor (Former Employee) – Louisville, KY – December 29, 2016
This organization is geared toward services of youth in the residential foster care setting. The work environment is satisfactory along with the supervisor and management team. This organization does fulfill it's mission and is effective in achieving the goals established.
A typical day at work includes the direct supervision of youth. I learned that there are many troubled youth who are in need of mental health services and appropriate foster care settings. The hardest part of the job was having to use physical interventions when clients were temporarily out of control of their behaviors.
Youth Counselor (Current Employee) – Louisville, KY – December 12, 2016
The place has a great mission behind it, but seriously run the other way. Most of the kiddos aren't a problem, but like with all teenagers they have good and bad days. The biggest issue is the staff. Keep in mind this isn't on all shifts. This place is very cliquely. After being here for a short amount of time, you realize the closeness and teamwork they preach in orientation is non existent. You have to watch your back every second around the people you work with, no matter what dorm. Most of the time you wont stay in your home dorm you will just be moved all around and then yelled at for not having a relationship with the kiddos in the dorm. Depending on who your supervisors are, how well your going to do in this company. While yes, they do have their strong points, but in my eyes the negative out weighs the good here.