Mason Companies, Inc.
3.2 out of 5 stars.
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Mason Companies, Inc. Careers and Employment

Work happiness

Scores based on about 49 responses to Indeed's survey on work happiness
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About the company

  • CEO
    Jay Berlin
  • Company size
    501 to 1,000
  • Revenue
    $100M to $500M (USD)
  • Industry
    Retail & Wholesale
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8 jobs


Salary estimated from 145 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 78 reviews and is evolving.


CSR1 in Remote
on January 27, 2021
Very little training. Scattered answers to Customer's questions. Policy & Procedures change from 1 minute to the next depending on the depth of knowledge from a supervisor - Supervisors need more training too!No sales/upselling training. Customers are often blown off until the next day and sometimes not even contacted!!
Customer Service Representative in Marshfield, WI
on September 13, 2021
Pretty easy job overall and good team to work for. It does get repetitive with taking calls but overall it's not too bad. The management is very workable on schedules and adherence as long as you're meeting the needs of their work level.
Customer Service Representative in Chippewa Falls, WI
on July 23, 2021
If you care about your mental health in any capacity, never set foot in this place. The management and the customers will bleed you dry with no second thought. You are always just a number.
CSR in Chippewa Falls, WI
on April 18, 2021
This place is not run smoothly for customer service, if you have a customer on the line with a question you don’t have the answer to working from home there is just no help!! I have worked there for 2 months and not once has my supervisor called or emailed me when I started I told them about a pre planned vacation at the end of April Istill have not heard from my supervisor and my request off is still pending now it has been 2 months and I finally was about to reach my supervisor and he said he would have it taken care of that was 2 weeks ago still haven’t heard anything!!! This company needs to be taught customer service the right way, and it’s so boring!
Picker/Packer in Chippewa Falls, WI
on April 13, 2021
I wouldn't recommend this company to anyone. You start off as seasonal. Work long hours sometimes 60 hours in a week. After season ends, they may keep you but only part time. Management doesn't care

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Questions and answers

People have asked 23 questions about working at Mason Companies, Inc.. See the answers, explore popular topics and discover unique insights from Mason Companies, Inc. employees.

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  • Work from Home

Interview insights

Insights from 31 Indeed users who have interviewed with Mason Companies, Inc. within the last 5 years.
Average experience
Interview is easy
Process takes about a day or two

Interview Questions

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Shared on October 21, 2020

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