My office provides space for completing tasks and colleagues help with assisting eachother.
Program Coordinator II, Contract Manager (Current Employee) – Boston, MA – February 20, 2015
No day at work is typical. Some days I am out visiting health centers providing quality assurance, technical assistance, fiscal evaluations, along with other on-site tasks. The health centers I manage are spread out throughout the Commonwealth. At my office, I am writing up assessments, responding to inquiries via email, official letters and phone calls. I have learned time management and multi tasking are a vital skill set in a position where there is constant change and additional tasks asked of me.
There are several levels of management at which I report to. It can be difficult when managers give you a directive which often times differs from what has already been asked of me. I coordinate several large cross bureau meetings where there are up to 20 members in a meeting. It can be difficult to complete tasks when there are many members participating in the meeting which results in a lot of processing and not as much action/completion taking place.
My co-workers all have a set of unique skills and we often times work together to provide the most extensive assistance when necessary. (ex IT, Research & Evaluation, Fiscal & Billing, Contract Management etc.)
I feel a sense of accomplishment after completing specific tasks, health centers follow my recommendations resulting in multiple benefits within the agencies, quality care for patients increases.
Most days I work longer than my scheduled hours, there is not much flexibility with the commuter rail, therefore I am often working and traveling at least 12 hours per day, commuting cost is expensive, and goes up in cost at least once per year.