Questions and Answers about Massage Envy

Here's what people have asked and answered about working for and interviewing at Massage Envy.

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The best questions are directly relevant to Massage Envy.
  • What is the work environment and culture like?
  • How are the working hours?
  • What are some tips for doing well in the interview?

107 questions

It depends on which franchise owner you work with.

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Every 15 days and every 1st day of the month

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Yes tips are welcomed to be received..

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Paid bi-weekly. Every location is different with regard to the days pay will fall on and starting pay amounts for MT’s, LA’s and FD. MT’s have the ability to make more hourly based on their experience, client RT, and so on. Commission on enhancements for both MT’s and LA’s as well as retail commissions for LA’s. If you are a highly skilled MT, push enhancements and make it your mission to build a high client RT, you could make amazing money. LA’s have the same opportunity and then some with the retail commissions on top of all else. FD are usually hired at the minimum wage rate in that region with the ability to receive commission on memberships sold AFTER hitting a certain target number each month.

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At the location I am at the sales mean a lot. Currently we are being asked to make 15 sales in a month to keep our jobs but in the past 2 years the most sales an associate has ever made was 12. We are constantly threatened with sales and numbers. Some of the locations owned by the Reyes group have to make 10 sales a month or they don't get their commissions.

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At the Sunset Hills Missouri location they are required to stand for each customer that comes in. It's awkward and weird.

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I see so many different answers here that cause confusion for a prospective employee. As a former franchise owner, I can tell you it differs from location to location. Starting pay for front desk in the Atlanta area is $8-20/hr BOE. They have the ability to make $5-10 per membership sold based on closing rate, well as monies for products sales and upgrades.

At my location I paid 50-100% of MT/EA CEUs based on whether there were full or part-time. They were paid $10/he for any required training (on or offsite). I also paid for licensing and liability fees and allowed them to repay by payroll deduction. Starting pay in our region is $17, but is more BOE. I had three therapists that had been with me eight or more years at $24/hr. And several at 3+ years that are at $20 or more.

We employed students that were still in school or waiting for their licenses as SpaBacks. The rate was $8-10 he and they also performed services and received feedback from actual therapist as it improved their technique. In addition to their hourly rate they received tips.

I'm sad to say most owners are focused on profit than happy employees. I would love to see all MEs owned by corporate so that there would be more consistency and a better overall culture. The corporate office provides guidelines on pay rate, bonuses, etc but some owners don't need the suggestions and would rather gouged the emploees.

Number one suggested when seeking employment is visit as a guest to see how your treated as this will show you how they treat your employees. As about clinic culture and ask to "interview" or speak with a couple of therapists. I had therapists make over $50 last year and that not counting cash tips.

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Time consuming to get through all the practicals.

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Yes, I think so.

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All employees have a uniform

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