Questions and Answers about Massage Envy

Here's what people have asked and answered about working for and interviewing at Massage Envy.

View all 147 questions about Massage Envy

Why doesn't massage envy pay the therapists better?

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18 answers

They like to 'earn' a living off the sweat of others.

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Because they are only out to make money for themselves. It’s slavery for pennies!

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Because the corporation is run by greedy corporate profiteers that could care less about massage therapists or the work we do.

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Massage Envy Franchisees pay all of the overhead costs, employee training, electric, equipment, massage mediums, linens, advertising, front desk staff to schedule MT's, water, gas, rent on the building, computer software, backbar product, paper supplies, etc. Everything is provided to them at no cost to them. Providers are paid a fair wage depending on experience, modalities provided and schedule availability, they receive all of their tips, depending on location are paid commission for retail, client requests and enhanced therapies, they are W-2'd employees so they don't have to figure out all of the accounting at the end of the year. They are given the opportunity to create their own small business inside this larger one without any overhead costs. Staff is also given a discount on services and retail, some locations provide self-care tools such as massage chairs, theracanes, foam rollers, etc. to help therapists stay healthy. Massage Envy also provides each therapist with specialized training to help keep them safe as a therapist and improve on skills they may not have had prior to working for Massage Envy. The locations pay fair wages based on location and overhead costs.

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Paid bi-weekly. Every location is different with regard to the days pay will fall on and starting pay amounts for MT’s, LA’s and FD. MT’s have the ability to make more hourly based on their experience, client RT, and so on. Commission on enhancements for both MT’s and LA’s as well as retail commissions for LA’s. If you are a highly skilled MT, push enhancements and make it your mission to build a high client RT, you could make amazing money. LA’s have the same opportunity and then some with the retail commissions on top of all else. FD are usually hired at the minimum wage rate in that region with the ability to receive commission on memberships sold AFTER hitting a certain target number each month.

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Related questions (more answers below):

Takes money to make money. Need more therapists to generate the funds that Massage Envy can earn.

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Because they can, we therapist need to form a union and demand fair wages. However instead there is an every man for themselves mentality in the industry fostered by franchises. They take advantage of eager young therapist fresh out of school and since the schools do not stress solidarity there is no one to fight the corporate structure. We gain knowledge and strike out on our own but they make it difficult to earn a living by decreasing the value people put on massage. Overall massage envy is just out to make as much money as possible for as long as possible before people get tired of the B.S.

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Its a franchise. They make $60,000 a year off of you while you take home $20,000 after taxes. Highway robbery.

Answered - Licensed Massage Therapist (Current Employee) - Cromwell, CT

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There are two rates of pay: hourly (close to minimum wage) and for services performed. They continuously hire so many therapists that you almost never have enough clients to be paid the service rate. Those who do get paid the service rate have been there for MANY years. They seek out students who don't know the difference and wind up having constant turnovers once these new therapists figure it out.

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Because the revolving door is always bringing in new talent that they can pay at the starting rate.

Answered - Massage Therapist (Current Employee) - Glen Allen, VA

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