Massage Envy
58Below average
3.2
Get weekly updates, new jobs, and reviews
Here to help
Coronavirus update
Information from Massage Envy:

Massage Envy Employee Reviews in Ashburn, VA

You’re seeing reviews in Ashburn, VA based on your current location
Not your desired location?
Choose a different one
Job Title
All
Location
Ashburn, VA2 reviews
Ratings by category
Found 2 reviews matching the search with 18 related reviews.
See all 5,695 reviews
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
The managers in this area were confusing, and there were many staffing changes. This was a good summer job, but I would not work there long term. The staff were friendly though! Also, they don't tell you but you have to be good with conflict and complaints from customers constantly.
Was this review helpful?
Official response from Massage Envy
May 3, 2018
On behalf of Massage Envy Franchising, thank you for this feedback. We'll share it with the regional leadership for the Ashburn area. If you'd like to share any additional details with us via email to meemployeebrand@massageenvy.com, we'll gladly pass them along as well.
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
I hate writing bad reviews. But I am going to be honest. I was hired as front desk receptionist and was promise to get promoted to Assistant Manager. But they never finished training me after i had been there for months. Even when it came the time to promote someone they didn't even consider me, even though that was the conditions they hired me under. No one cared about their job except for the therapists. I wasn't taught how to open and close the store but they scheduled me to do that alone. The manager would pawn off unhappy customers to me. She would purposely avoid them until they would come yelling into the store at anyone they could see.
Pros
1 hour lunch
Cons
no training, crummy pay, horrible management
Was this review helpful?
Leave a review. Help people like you.
People rely on reviews to make better decisions. Help them out by rating your employer.
Related reviews
18 reviews close to Ashburn, VA
Claimed Profile
Want to know more about working here?
Ask a question about working or interviewing at Massage Envy. Our community is ready to answer.
Overall rating
3.2
Based on 5,695 reviews
5
1.2K
4
1.3K
3
1.4K
2
783
1
1K
Ratings by category
3.3
Work/Life Balance
2.6
Compensation/Benefits
2.7
Job Security/Advancement
2.8
Management
3.1
Culture
Ratings from women
2.9
InHerSight Score
2.7Personal Development
3.7Career Opportunities
2.3Family Support
Women rate the female-friendliness of their workplaces on InHerSight
Massage Envy Reviews by Job Title