Massey Services, Inc. Employee Reviews

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1.0
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6 day work weeks every week
Lawn Technician (Former Employee) –  FloridaApril 18, 2019
what you get paid monthly is okay if you don't want to see your family and don't mind a 10-11 hour workday 6 days a week. They sometimes will work you on Sundays in addition to the 6 days if they are behind. They are always behind because of the revolving door..there is a revolving door because people have no work life balance.
Pros
you get paid
Cons
do not see family or your home
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1.0
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High turnover - no work life balance
Technician (Current Employee) –  The Villages, FLApril 17, 2019
Horrible work life balance. 6 day work weeks most weeks. They pride themselves on health insurance but company culture leaves much to be desired. Low morale and high turnover.
Pros
Health insurance
Cons
Work life balance
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4.0
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For what we do, we make a good living
Lawn Care Specialist (Current Employee) –  Melbourne, FLApril 14, 2019
This job is ideal for someone with no kids or a very young family. There is room for advancement if you do it sooner than later. A lot of hours worked but that is reflected in your paycheck. Great benefits!
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2.0
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Good people bad company
Pest Control Technician (Former Employee) –  Dallas, GAApril 13, 2019
Overworked and underpaid. This company has no care for family life and employee wellbeing just about money. They will have you work every weekend if they can. They lie to costumers and give false promises the technician can not keep. Understanding this is a commission job but tell you unrealistic goals on the money you will make. A lot of free work is also a requirement of the job i.e stuff you make no money doing.
Pros
Benefits
Cons
Long work hours and lots of weekends.
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1.0
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You get 20% of $50 to do 20 units in a apartment so $10 for 2 hours
Technician (Current Employee) –  Fayetteville, GAApril 12, 2019
You get paid time off but you still have to complete the work that was miss while on vacation they literally told a tech he shouldn’t be going home until it’s 10pm until he is finish his route for the month. Constantly understaff and how they deal with understaff is given the workload to remaining techs but the check will be the same the next month. You get 17% of work completed from residential and 20% from commercial and apartments. The average customer spends $75 for a stop so that’s $12.75 basically and you have a 140 stops a month so that’s roughly $1785 if you don’t include the 20% and sales you completed but I’m sure your saying that’s not hard 140 stops each apartment takes 1-2hours to complete which is first clock eater and you have pest request from customers which you don’t get paid for and they can ask for pest request whenever it’s a unlimited supply and you can average 1ー3pest request a day that’s a hour from your route and then there is start ups for new customers which policy is you start ups should be a hour and they are typically $100 which is also 17% which is 17 a hour and if you complete all your stops your check normally be $2700 but you only get the 1700 and they pay you the other 1000 at end of month and after benefits taken out from both checks your first check is about 1200-1300 and last check 800 and your gonna averaged 60+ hours a week if you gonna finish your route and you have to call customers when you get home to notify them that you are coming the next day with the calling customers you are basically making 12hourly to Be finish with everything  more... it’s about 7:30pm a coupleof hours to live your life and ya you pretty much work every Saturday also to catch up on route. If that doesn’t bother you go ahead and enjoy and then realize after doing 2 apartments a day and 3 pest request you’ll realize it’s high demand for little pay  less
Pros
Tech working together
Cons
Management
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1.0
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Massey
Sales (Former Employee) –  Grayson, GAApril 11, 2019
Massey Service was a horrible company to work for. Management was horrible and didn't care about employees! I would not recommend anyone to work for Massey Service!
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4.0
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Poor upper management
Sales Inspector (Current Employee) –  Orlando, FLApril 5, 2019
Many great aspects of the company. Poor upper management for the area has a steady decline of business and makes most situations frustrating. Long hours required to be successful.
Pros
Great benefits
Cons
Long hours
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3.0
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Good place to start out with
Pest Technician (Former Employee) –  Pensacola, FLApril 5, 2019
It was a decent place. First real job I had. Recieved 1 award the whole 4.5 years I was there. I would work there again just under different management. Pay was decent but not the best. Slow advancement in the workplace. Ridiculous hours and unreasonable requests. 401k was a saving grace for me.
Pros
401k, Dental, Medical, Paid vacation days, Christmas party, and company vehicle.
Cons
Long hours, poor management, pay was minimal, and not much time off.
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3.0
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good
General Manager (Current Employee) –  Lakeland, FLMarch 20, 2019
good experience.. Stressful position but with good exposure and great learning experience. Focus in growth the business in a monthly basis. A lot of techs turnover in lawn department
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4.0
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Great company to work for
Sales Inspector (Former Employee) –  Orlando, FLMarch 12, 2019
This was a very positive company to work for. I have nothing but great things to say about this company. That said, the company is great, but the pay is not great. Also it depends on the office you work in. Management in some locations are not as well maintained as other offices and that can affect your job.
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2.0
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No communication
Technician (Current Employee) –  Orlando, FLMarch 5, 2019
They promise to customer many things that we are not supposed to do just to make a sale, and the tech make no money, spend to much time in office making calls to customers, paperwork and no pay, they should give you the vehicle like other companies just a few employees can take them. Every month they add something new for you to do but they pay still the same. Service managers don't do what they are supposed to when they need to take care of a problem with a customer.
Pros
Benefits
Cons
To much waist of time, poor management
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A joke
Service Manager (Former Employee) –  Orange City, FLMarch 3, 2019
Loyalty in this company means being loyal to the company, but it will not be reciprocated. You do what they tell you to and when it goes wrong they will hang you out to dry to save their own behinds. There are millions of policies and protocols, but they only matter when someone is trying to make a point. Several upper-management employees told me that company policy is "just there for when you need it, but you dont need to follow every one". I then saw those same upper management employees fire someone for "not following policy". There is a secret schedule and list of policies to be followed and when, and they wont let you in on it. As long as you are drinking buddies with higher ups, you'll be fine no matter what you do. But if you aren't willing to kiss someone's behind our entire career, its not the job for you. Employees lie to and about each other constantly, you can't trust the employees in your own office. You have to spend all of your time protecting yourself against corporate AND the people you work with, because they will sell you out in half a heartbeat if it will get them in good with upper management. They will consistently demand you do things well outside your job description in order to save a few bucks. Or if the person who is actually responsible for that task is a buddy of their, congrats its your job now and you better figure out how to get it done along with everything else they pile on you.
Pros
Benefits (healthcare, 401k) are pretty good.
Cons
You can trust no one, long hours (60+ per week with no compensation) unrealistic demands
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2.0
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Never ending cycle
Technician (Former Employee) –  Lakeland, FLMarch 2, 2019
They hire idiots to manage. The people who actually care and want to move up and make a difference are pretty much brushed aside and get false promises. The job is okay. Long hours and you can make a decent pay check. The resources at QA are there to help you be good and get better at your job. After a long while with this company I can only name 3 managers who actually do the job. Managers just sit around and push more work on you. Benefits are decent, money is okay. Time and stress is too much.
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1.0
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Very stressful
Office Manager (Former Employee) –  Brandon, FLFebruary 28, 2019
I would run, and not even apply with this company!! They will use and abuse you to no end!! They do not care about their employees, they expect you to kill yourself to get everything done, and the lack of training is by far none!
Pros
none
Cons
everything
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2.0
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Caught Me Off Guard
Sales Inspector (Current Employee) –  Tampa, FL 33603February 24, 2019
I really didn't realize how bad of a work situation I was in until I did this review. I wasn't looking to say anything against Massey as I was glad to have a job, but to be honest, the way they handle their employees is exactly why I want to do something different.
Pros
Decent benefits
Cons
No work life balance
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5.0
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Good People
Branch Manager (Current Employee) –  Tallahassee, FLFebruary 17, 2019
Great place to work. They really take care of their people. Training is above par for this industry. Massey cares about their image...especially what the public sees.
Pros
Training, work life balance.
Cons
Some people in corporate are not in the right roles or no nothing about the roles they are in.
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3.0
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Customer service job
Customer Service for a Pest and Lawn (Former Employee) –  Longwood, FLFebruary 5, 2019
Inbound call center, took calls from customers calling about bills and set up appointments for our customers have pest services. reviewed bills and charges and payments with the customer
Pros
smaill call center
Cons
micro managed
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to many bosses
Inspecting and salesman (Former Employee) –  gaFebruary 1, 2019
Work long hours saturdays included some times sunday, never did get the pay right, if a customer refuse to pay most time they would take it out from the tech's pay
Pros
na
Cons
management
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2.0
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Depends on Service Center
Sales Inspector (Former Employee) –  FloridaJanuary 31, 2019
I am currently an inspector but hired as GM in training and they are constantly on you for Sales. You are part of a group chat and daily pounding where are the sales. They promise you help but you get none. You are supposed to have a couple office leads a day and a service lead along with your own work but most of the time it's fake appointments you make to satisfy upper management. You'll never ever make money being creative. Plus you work every other Saturday. So do the math here. Say you do that which in the Minimum they say. 44 hours per week on call nights no weekend. 50+ on the other week. A $3,000 draw means you need to sell around 20K a month to hit it. So if you don't you are working for under $15 an hour. If you take a vacation you'll fall behind and have to work the other Saturdays to make up. The lies are told from day one. Promises and promises and no communication. If you are hired to be a manager in training and they said you'll start in sales run away. It's a total scam.
Pros
Company Car. benefits
Cons
Few leads all creative. Lies of advancements. Long hours.
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Horrible company
Lawn Care Specialist (Former Employee) –  St Aug Beach, FLJanuary 28, 2019
This was a slave job. First couple weeks at least you will make less than minimum wage. Never know for sure how much you're going to work or make afterwards. Management doesn't care about you and will fire you for any reason. Then they try not to give you your last paycheck and will charge you for anything and everything. You work with dangerous chemicals and receive rushed training. They promise you the sun and moon but end up cheating you. They actually get quotes from competitors, double the price, shave 10 percent and give that to customers. Horrible business ethics.
Pros
Absolutely nothing
Cons
Long hours, inconsistent pay that is less than minimum wage at times, unsafe work environment
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Overall rating

2.8
Based on 180 reviews
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2.4Work/Life Balance
2.9Compensation/Benefits
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