MassMutual Financial Group Employee Reviews

3.8
Overall rating
Based on 739 reviews
Ratings breakdown
5254
4219
3153
260
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Found 724 reviews matching the search See all 738 reviews
3.0
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Good Coworkers
Account Manager (Current Employee) –  Memphis, TNMay 17, 2018
Loved the people I worked with. Benefits were great. Pay was not great. MassMutual would have annual layoffs so job security is not great. Management is trying to save money and increasing an already heavy workload. Can be rewarding but the security is not the best.
Pros
Benefits
Cons
Layoffs
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4.0
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Great place to work
Office Manager/Customer Service Representative (Former Employee) –  San Antonio, TXMay 17, 2018
Mass Mutual was a great place to work. The managers were friendly and always willing to teach, train, and pay attention to their employees. The only reason I left is because the agent I worked for left the company
Pros
Everything
Cons
Nothing
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4.0
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Too many training sessions
Financial Services Representative (Current Employee) –  Buffalo, NYMay 17, 2018
They offer several classroom training options. Not enough real life training examples. They don't provide leads for new associates and that can make it difficult for young agents starting out to build a significant business and make money.
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5.0
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Amazing work place
Recruiting Director (Current Employee) –  Costa Mesa, CAMay 15, 2018
The amazing vibe from everyone, the workplace is always helpful and the management is always there to be willing to help. Everyone is treated equally and fairly, willing to work with those who are ill and are in need of help.
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4.0
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Good place to work
Project Technician (Former Employee) –  Springfield, MAMay 14, 2018
MM was a good place to work. Very well balanced. Busy. Lacks job growth from within. Always changing. People were very nice. Politics were old school.
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3.0
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Overall MM was a good company
Consultant (Former Employee) –  Enfield, CTMay 14, 2018
Employment experience varies depending on the division you're in. Methods for supporting strategic direction not always clear. Invest money in efforts but don't always follow through. My division not as aware of employees skills and accomplishments - reduces ability to advance. A wide variety of employee benefits outside of the standard.
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3.0
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Solid Company
Account Manager (Current Employee) –  Enfield, CTMay 14, 2018
Great work/life balance. Terrible benefits package (expensive and doesn't cover much). Compensation is on the lower end of what competitors offer. CEO/Senior Leadership know what direction they need to be headed in but middle/lower management can't seem to always execute.
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3.0
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Collaboration and Advancement Nonexistent
Retirement Services (Current Employee) –  Enfield, CTMay 13, 2018
Training opportunities and job shadowing exist, however collaboration is near nonexistent, as is advancement opportunities. There is a lack of ownership in job responsibilities. Too much gossip and negativity. There is a small percentage of people focused on continuous improvement and collaboration, however, we are in the minority. Many good people have left to work for different companies. Too much office politics and not enough budget to finance the continuous improvement projects and ideas.
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5.0
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Definitely would recommend working here
Finance Consultant (Current Employee) –  Springfield, MAMay 9, 2018
Dedicated management. Very diverse culture with great opportunities to share culture both inside and outside of work. Most enjoyable part of my job is working with my team and solving issues. We focus on helping one another so that we all succeed.
Pros
Excellent Team Work and problem solving.
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4.0
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Flexible hours schedule
Insurance Agent (Current Employee) –  East Hills, NYMay 1, 2018
Meetings 3 times a week, training is very good. Managers are willing to help you. The hardest part of the job is that you have to make a lot of cold calls.
Pros
Flexibility
Cons
Commission pay
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5.0
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No salary
Financial Services Professional (Former Employee) –  Scottsdale, AZMay 1, 2018
Great place to work, but no salary. Culture, mentoring, unlimited income, great work/life balance, ability to work the hours you want. The more you put in the more you get out.
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3.0
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You get what you put into it
Financial Services Representative (Former Employee) –  Hunt Valley, MDApril 30, 2018
It's hard to rate this job because it is a self starter company. Walking in you have no leads, only the people you know, and you must find your own clients that way or through recommendations. The position is commissions only so you have no financial security until you've established business over time. The company provides lots of resources to help you obtain your insurance licenses, and how to be a better sales person. Everyone is very friendly. Just not a place you can walk into and not expect to give yourself 150% every day to make it successfully.
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5.0
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Productive and fun place to work
Sales Intern (Former Employee) –  Lake Oswego, ORApril 30, 2018
Good place to work. Productive and fun to place to work. Would highly recommend. Learned a lot. Worked hard and fun/smart people work there and are willing to help you grow your career.
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5.0
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very flexible
Software Test Analyst (Former Employee) –  MAApril 30, 2018
With regular & heavy work pressure it was good all the way.Teamwork always helped to serve best possible product for clients.
For Ezz app i had to study a lot of documents to create test cases & steps.New concept that is why the work on the project was very challenging for me.
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4.0
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Great work/life balance
Compliance (Former Employee) –  Springfield, MAApril 30, 2018
Great company to work for. Management open to new ideas and will listen to all ideas presented. Great location and easy commute. Managers provide opportunity for a great work life balance.
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4.0
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Strong corporate culture
Continuous Improvement Consultant (Current Employee) –  Enfield, CTApril 30, 2018
MM is in the process of adjusting its culture from more traditional, fear based leadership to a more inclusive, innovative and reward driven leadership.
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4.0
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Well established company
Financial Services Representative (Former Employee) –  Austin, TXApril 29, 2018
Product lines significantly strong, excellent support staff with lots of experience, marketing strong.

MassMutual products are unbelievably competitive with high quality and good pricing. MassMutual is a mutual insurance company which means that dividends go to the owner of the policies.
Pros
Professional Support available
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3.0
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A financially strong company that provides many different work opportunities with solid benefits
Project Manager (Current Employee) –  Springfield, MAApril 29, 2018
A financially strong company that provides many different work opportunities and solid benefits. The management team encourages staff to feel empowered to make decisions in driving daily assignments.
Pros
Many different work opportunities
Cons
Many organizational changes in recent years with staffing reductions
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4.0
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My first job interview
Financial Services Representative (Former Employee) –  Nashua, NHApril 24, 2018
I was interested in learning to be a financial advisor without having to sell immediately to family members until I was comfortable with my own knowledge . I was told I would learn through shared clients and grow my business. I was blatantly lied to and pushed to sell to family members within 2 weeks of getting my series licenses.
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5.0
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Friendly workplace that fosters collaboration and healthy competition
Intern (Former Employee) –  Scottsdale, AZApril 24, 2018
Would recommend to anyone looking to intern and gain vital job experience. The management puts its employees first and that is reflected in everyone's attitude.
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Diversity score

60out of 100

The Diversity Score tracks how positively diverse employees rate their experience at MassMutual Financial Group.

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