Internal Employee (Former Employee) – Wisconsin – April 26, 2018
Masterson is laughable when it comes to their competitors. Their processes are outdated, the employee experience is ridiculous, the office staff is a revolving door due to paying considerably lower than the average wage per position. They expect you to use your own vehicle and then pay 40 cents per mile when the average is 53 to 57 cents. I could go on all day, but bottom line, run far and fast!
Good temp agency to work for. The office staff are very kind and professional.Never been short on hours for paycheck and you can sign into your time card to review your hours worked at every place that you work.Also they do offer benifits.
Had goals to obtain, even when office was busy with actual employees. Always short on employees to be sent out on jobs. Employee's expectations were not realistic. Always in fear of losing your job because of a mistake. Training was minimal, just enough to get by, but no detail. Home Office would call you to report to you mistakes you had made and disciplinary actions threatened. Hours were from 7:30am to minimum of 5:30pm, most times longer. Only 1/2 hour lunch, when you could take one
Regular employees in office I worked were friendly.
Document Scanner / Operator (Seasonal- DRC) (Former Employee) – Brooklyn Park, MN – April 9, 2018
Worked on a site where there was a dress code policy and cell phone policy which both were not enforced by Masterson or the client. Masterson did not know what shift they needed me on and told me they would get back to me over the weekend which still when they called to confirm two days later they still had no idea. The client site and Masterson Office were very unprofessional.
Recruiter (Former Employee) – Fond du Lac, WI – April 5, 2018
This company is a joke. They treat their employees like dirt. There is no room for advancement and you do not get any praise for all the hard work you do. Not to mention you’re promised raises and you never receive raises!
Temporary Manufacturing Employee (Former Employee) – Ann Arbor, MI – April 2, 2018
Where to begin... in the beginning it was fair, upon realizing there was going to be no room for advancement or receiving any raises or getting hired in at a location. One of the most ironic things is there is no loyalty for perfect attendance; the closest to any compassion is a referral program where you refer a family and friends. In the long run... 8 hour shifts 40 hour weeks with possibly mandatory weekend overtime. It is fair to say it is a job but not a career. What I learned never give up searching the longer you ideally tread water eventually you’ll sink in this temporary staffing game. Management is at the end of the day is a contracted goon for the company they service. Workplace culture, stay low and silent. The hard part of the job is getting out of an assignment cause of unhappy conditions, they are not eager to release you from one to another. At the end of the day you have to ask yourself is the juice worth the squeeze...
Assembly Worker (Current Employee) – Grantsburg, WI – March 23, 2018
They screwed up my direct deposit twice causing me to have to drive an extra 100 plus miles. They have no idea who they are talking to when you call. I have not seen a check stub since they got my direct deposit working.
Temp (Former Employee) – Buffalo, MN – February 17, 2018
Mastersons was a great place to work while looking for another job. It is a great way to get your feet on the ground, the biggest complaint I have is the ability to maintain the jobs. There seems to be little job security, which is understandable because of the type of work.
Corrupt environment with disrespectful and shady people
Market Research Interviewer (Former Employee) – Bloomington, MN – February 11, 2018
The call center they sent me had horrid management, terrible employees, and harassment of all kinds. I brought it to the recruiter's attention but she didn't implement any changes, I didn't feel protected as an employee and in the least did it feel like they even cared. I learned that Human Resources is important to utilize, but everyone seemed too scared to make that big step for positive changes instead they left things as is and turned the other cheek. The most enjoyable part of the job was the pay every week instead of biweekly, the hardest part was dealing with all of the unnecessary hectic environment in the job they placed me in. Don't go through Masterson, they do not have their best interest for you in mind when it comes to providing a decent job.