Stock Clerk/Operations Team Member (Current Employee) – McLean, VA – June 29, 2015
Typical shifts involve lots of customer service, moving of merchandise, within the store. I also ship and receive packages. I assist in the visual display and merchandising duties, I perform light maintenance duties. I participate in store resets and "new product" launches. Management for the most part is very responsive and available. There are very few "benefited-regular time" positions in the store; they are quite hard to come by.
No one is confined to one set of tasks. There is always variety.
As with all "retail jobs", co workers may/ may not show up for work on any given day
Great opportunities to work with exciting licensed accounts
Designer (Former Employee) – El Segundo, CA – February 8, 2019
Coworkers are great, but the culture is not very fun or sound. It's not a very creative environment. Managers stifle creativity and limit the growth of their underlings by acting oppressively, writing rebuking emails, manipulating communications (leaving people out of the email loops), not sharing information, and not giving opportunities to expand or advance their career, to protect their own position.
Half-day Fridays, Good benefits, Exciting products
Self-seeking, manipulative game players as Managers
Clamp Truck Operator (Former Employee) – Jonestown, PA – January 30, 2019
Favoritism, profiling people, lack of opportunity if you are not friend of a lead or a supervisor you can not become a regular employee with the company and you can get fired for no reason that is working for Mattel...
Direct Service Associate (Former Employee) – Wilmot, WI – January 18, 2019
I worked at Mattel because I was unemployed at the time and it was also very close to home. I loved working there but there is no advancement in an employment perspective. I would have loved to have gotten a permanent position but they have chosen to move their headquarters and leave Wilmot so I will not be able to move with them.
Sales (Former Employee) – United States – January 11, 2019
Coworkers and the fact we were making/selling toys made the job worth it. Complete lack of top-level direction, mid-level managerial support, and career development was a problem the entire time I worked there.
Good pay, cool people to work with
management, coaching, development, no automony, job security
Global Samples Technician (Current Employee) – New York, NY – December 7, 2018
Overall a great atmosphere & experience Pay was decent Travel was extensive, but a lot of fun Accomplished some proud work within the company. The people within the company were collaborative & cooperative. Made friends of a lifetime.
Good benefits, travel, positive coworkers
A lot of layoffs, divisions of company closed down
Great place to work, however too much turn-over at CEO level.
Sr Manager Vendor Operations (Former Employee) – El Segundo, CA – December 4, 2018
My overall review for Mattel is positive because the attract bright and talented individuals to the Company. I enjoyed my time at Mattel, until I was laid-off in 2009, due to Company Mis-management. Turn-over is a problem, especially with the longer tenured employees, due to their higher salaries & benefits.
Senior Warehouse Technician (Former Employee) – Jonestown, PA – November 21, 2018
Work will be life depending on the time of year, be prepared. This company was a startup so keep that in mind but as with all startups, it had many difficulties along the way. They did have a knack for training you to do one thing and then turning their heads and expecting that you do whatever is needed to get the job done though.
Every day starts with a game. Management is approachable, resourceful and mentors staff. Great culture, easy to balance work and family / life. Excellent training, career development, tuition reimbursement. You have every opportunity to grow.