Questions and Answers about Mattress Firm

Here's what people have asked and answered about working for and interviewing at Mattress Firm.

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The best questions are directly relevant to Mattress Firm.
  • What is the work environment and culture like?
  • How are the working hours?
  • What are some tips for doing well in the interview?

62 questions

Mattress Firm stores are open Monday-Saturday from 10am - 8pm and on Sundays from 12-6pm. Sales team members typically work 5 days a week, with two consistent days off, estimating around 46-50 hours each week.

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GR8 question! Our pre-employment experience typically starts off with the completion of an application on our Careers website at www.mattressfirm.com/careers. After submission, a Recruiter will review your entire application based on the requirements of the position. If your qualifications align with those of the position, the first step of the interview experience is typically a brief phone interview with the Recruiter. We hope to be able to review your application soon!

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A career at Mattress Firm offers GR8 benefits. Among many other perks, our team members enjoy: health, dental and vision insurance; FSA and HSA; life insurance; 401k; an employee purchase program... even pet insurance! Needless to say, our team members, their families and furry friends Sleep Happy!

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Thanks for your interest in a career with Mattress Firm! The application and hire process take differing amounts of time, dependent upon the position for which you are applying.

For our Sales Manager in Training position, the entire process will typically take approximately 2 weeks, dependent upon when you are looking to begin your new career with Mattress Firm! The majority of our Operations positions tend to see a shorter interview to hire period, while the typical experience for Corporate Support positions is slightly longer in duration.

We look forward to reviewing your application soon!

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One of our Store Managers out of Pittsburgh answered your question perfectly: "They end up getting a more expensive set, then you will get paid more. Same goes for the other way. They get a less expensive bed, the Company and you will lose a little bit. That's why its important to follow the Buying Process they teach you in training. Finding the right mattress the first time and setting proper expectations with the guest will help with returns and exchanges."

We'll set you up for success during your training so that you're able to help a guest discover the sleep solution that meets their needs during their first visit to Mattress Firm.

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Constant inaccuracies with inventory at the warehouse, resulting in constant cancellations and loss of commissions. Poor Management

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Yes, everyone is a store manager even when you start.

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Our pre-employment experience typically starts off with the completion of an application on our Careers website at www.mattressfirm.com/careers. After submission, a Recruiter will review your entire application based on the requirements of the position. If your qualifications align with those of the position, the first step of the interview experience is typically a brief phone interview with the Recruiter. Following that phone interview is typically a face-to-face interview(s) with the hiring manager. After an offer of employment is issued, we do complete a background check, and in some positions, require a drug screen. Once all items are completed, you're well on your way to starting a GR8 career at Mattress Firm!

We look forward to reviewing your application soon!

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