Maximus Careers and Employment

I worked at Maximus for 12 mo. During that time I only received a hand full of meetings and two coaching. Once, they don’t need you they begin checking your calls and making your life missable until you quit…other wise they will fire you. There’s zero coaching. Once, you fail a call that’s when they begin coaching you but it also comes with warnings and write up. After, two warnings and three write ups they’ll terminate your employment.

Customer Service Representative in Sandy, UT

on May 20, 2022

Productive, fast paced, and great place to work

I enjoyed my time at Maximus Federal. Wish there was a location to transfer to when i had to relocate. Maximus Federal was truly the best job ive ever had.

Facility Manager in Rochester, NY

on May 19, 2022

Great place to work.

Maximus has been a great place to work at over the last 6 years. There is a focus on excellence and process improvement. Emphasis on training and professional development is an important part of the culture. Definitely a place you can enjoy working at.

Verification Documents Administrator in Albany, NY

on May 19, 2022

It's a good place to work

I worked for Maximus for 2+ years. It's a pretty easy/repetitive job. You can listen to music/podcasts with headphones while you work since you're not dealing with consumers directly. It's not a very stressful job once you learn what you're doing and get the hang of it. And if you have questions there are multiple people that can help you. Management is friendly and open. The only real downside is the hourly pay could be better. However, you do get a quarterly bonus 4 times a year that can be $300+ which is nice.

CSR - Customer Service Representative in Riverview, FL

on May 19, 2022

Typical dead end

Extremely strict policies, they will not accept doctors notes, get off your desk out of your scheduled break and one of two things can happen, you will get written up or coached, or they will take it out of your paycheck. Management does not care about you. I once saw a girl get terribly shamed in front of her peers from a supervisor because it appeared like her clothing was not up to dress code, which could have been handled MUCH more professionally. The employer coverage is terrible. You won’t move up in the company unless you apply for a position which isn’t bad but good luck getting accepted, and depending on the position you sought after expect to see about a fifty cent wage increase. That’s just the basis of it.

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Questions and answers

People have asked 301 questions about working at Maximus. See the answers, explore popular topics and discover unique insights from Maximus employees.

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Interview insights

Insights from 1.3K Indeed users who have interviewed with Maximus within the last 5 years.

Favorable experience

Interview is easy

Process takes about a day or two

Interview Questions

I went through a temp agency. I think everyone does. Hawkins, AppleOne and MMC Group. They interview you. A very simple interview with basic questions like what are your strengths weakness etc.

Shared on October 21, 2020

To become a trainer for the Census project, the questions were geared to determine virtual facilitation experience and which platforms/methods the applicant used. The were also interested in the tone and inflection of voice and how well your personality translated over the phone.

Shared on March 29, 2020

Name a time when questions & you read a paragraph & they ask you like 2/3 easy questions about what you read.

Shared on March 29, 2020

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