Maximus Careers and Employment

This is a solid company to work for; typical in any organization you have good leaders and bad. Very little work/life balance. Mission is focused and provides important work. Good company to grow with.

Administrator II (remote) in Rochester, NY

on May 6, 2021

Management does not care about providing career sdvancement opportunities and there is poor leadership

Overall not a great company to work for. Employees and management in my department have poor communication skills, and there is no room to advance and get a promotion.

Customer Service Representative in Brownsville, TX

on May 5, 2021

be prepared for angry customer calls all day every day

the pay was OK. the job itself is very frustrating and need a lot of patience dealing with angry customers all day, every single day. Computers were sometimes slow and systems may not work while working with the customer on the line.

Case Investigator/Contact Tracer in Indiana

on May 5, 2021

Easy, but very stressful job

As contact tracing became a vital force in solving the pandemic, I must say this job was a complete joke and mess. The management was mostly non-existent in times of dealing with crises situations while on the phone with a tense caller. I know of people personally who developed severe depression from dealing with the day to day issues. Management was out of touch and depth of dealing with such triggering events. If you can ignore the nastiness and depressing caller stories, this job offers great pay and flexible hours for you!

CSR - Customer Service Representative in Henderson, NV

on May 5, 2021

So far so good

So far so good they seem nice . Could use more training but I like it there . It’s a stressful job but they all are when u work remotely. We will see how it goes.

See all reviews

What would you say about your employer?

Help fellow job seekers by sharing your unique experience.

Write a review

Questions and answers

People have asked 252 questions about working at Maximus. See the answers, explore popular topics and discover unique insights from Maximus employees.

If you were in charge, what would you do to make Maximus a better place to work?

What is the interview process like at Maximus?

What is the best part of working at Maximus?

What is the interview process like at Maximus?

Does maximus provide training for their Tech positions?

How many days can you miss during training.

Does maximum in Albany ny preform background checks

I was accepted for the job but will Maximus allow me to start without the background check being completed yet?

Do they hire felons?

What kind of drug test and when does the drug test take place for Maximus ?

Does maximus drug test

Do they drug test in maximus

See questions about:

See all Q&A

Interview insights

Insights from 941 Indeed users who have interviewed with Maximus within the last 5 years.

Favorable experience

Interview is easy

Process takes about a day or two

Interview Questions

I went through a temp agency. I think everyone does. Hawkins, AppleOne and MMC Group. They interview you. A very simple interview with basic questions like what are your strengths weakness etc.

Shared on October 21, 2020

To become a trainer for the Census project, the questions were geared to determine virtual facilitation experience and which platforms/methods the applicant used. The were also interested in the tone and inflection of voice and how well your personality translated over the phone.

Shared on March 29, 2020

Name a time when questions & you read a paragraph & they ask you like 2/3 easy questions about what you read.

Shared on March 29, 2020

Explore interviews

Maximus locations

What's being discussed at Maximus?

Select a topic to see what people are saying about different issues

Professional developmentExplore skills and training, pay raises and promotions and management and culture.
Mission and valuesExplore company values, community, the relevance of the mission and moving on.
PTO and work-life balanceExplore PTO allowances, work-life balance and flexibility and parental leave.
Work from homeExplore work from home during COVID-19, remote work support and work-life balance.
COVID-19 responseExplore leadership during COVID-19, working conditions and WFH support.