Maximus Employee Reviews

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5.0
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Loved working for company
Administration Assistant Entry Level II (Former Employee) –  Folsom, CA -December 16, 2018
excellent place to work
always striving to have employees thrive and knock expectations out of the park
many opportunities to advance and have multiple contracts to work on
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3.0
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Poor management
Call Center Representative (Current Employee) –  Richmond, VADecember 16, 2018
Maximus has amazing people to work with. There are some things that are unfair such as not working around people’s children or health issues. Poor management, which is the main reason people leave so often. Other than that it’s a good job.
Pros
Coworker are nice.
Cons
Not flexible with your schedule.
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5.0
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good to work for
Customer Payment Specialist/ Data Entry Specialist (Former Employee) –  Sacramento, CADecember 13, 2018
good company to work for the type of job that it is they kept a limited staff for their needs and laid off instead of fired those they did not. very much a starter company for someone looking to get into a type of data entry job but advise you to move on soon after.
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4.0
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Fast paced environment with great staff
CALL CENTER REPRESENTATIVE (Former Employee) –  Sacramento, CADecember 13, 2018
It is a hard work environment, very fast paced. It takes a certain type of personality to be able to work as at a high volume call center. However, it was rewarding as well. The managerial staff was awesome and very supportive. They did their best to keep a positive work environment. While critiques are inevitable they made sure to compliment their employees strengths as well. It was helpful.
Pros
The managerial staff.
Cons
Non-stop work environment.
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5.0
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Productive
Site Visit Specialist (Current Employee) –  Washington, DCDecember 13, 2018
Employment at MAXIMUS was not only a bit challenging but also rewarding. I had the opportunity to learn the ends and outs of The Dept of Health and the requirements needed to run a successful health establishment (Pharmacy, Doctors Office etc.)
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5.0
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Great people and environment
Acting Instructor/ Trainer (Current Employee) –  Hattiesburg, MSDecember 12, 2018
Great opportunities to learn additional knowledge. Positions are temporary so your mindset should not focus on how long you will be doing the job. Otherwise a great place.
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5.0
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petty people
Eligibility Specialist (Current Employee) –  Topeka, KSDecember 12, 2018
petty, petty people, that is all I have to say about it. Junior High all over again. from Supervisors on down. Absolutely ridiculous. A few were okay but most of them got out too.
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4.0
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Good place to work for
Customer Service Representative (Former Employee) –  Athens, TXDecember 10, 2018
The time I got to work there was a typical work place close to home great hours good people to work with was fast paces parking was not easy you have to get there early
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2.0
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boring
Enrollment Broker (Former Employee) –  Austin, TXDecember 10, 2018
mundane, tedious, routine. typical call center space, rigid, no flexibility, no room for growth, not fun, management not very friendly. bathroom breaks are short
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2.0
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Maximus
Eligibility Specialist (Former Employee) –  Hampton, VADecember 9, 2018
Optimal call center environment, opportunities for advancement are fairly minimal, procedures change constantly without warning thus keeping you alert and on your toes. At times job does present some unprofessional qualities.
Pros
Pays weekly, hour lunch
Cons
No paid holidays(temp), overtime availibility comes and goes
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4.0
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Opportunities for growth if you want to take them
Team Lead (Current Employee) –  New YorkDecember 9, 2018
Extensive training provides for complete knowledge of terminology and approved scripting before agents take calls, but many agents see it as only a job and deliver less-than-satisfactory performance. Those who excel get promoted quickly and are well-versed in customer assistance and leadership management. An agent can be coached up or coached out.
Cons
Strict timing for breaks, untrusting management
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2.0
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Not worth the stress for the pay.
Customer Service Representative (Former Employee) –  Home BasedDecember 8, 2018
MAXIMUS is an overall good workplace. You will have the opportunity to learn various aspects of business and government however, it was very difficult to advance to other opportunities even though you may qualify for a position. You have to know the right person in the right department in order to advance.
Pros
Paid time off
Cons
Home based counselors loose out a lot more than from office CSRs
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1.0
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love helping people
Provider Relations Specialist (Current Employee) –  Boston, MADecember 7, 2018
assisting providers with their credentialing and updating their existing provider profile. I love working with my coworkers. and the holiday schedule is good for me
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3.0
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N/a
Operations QC Administrator (Current Employee) –  Albany, NYDecember 7, 2018
Cannot get promoted after reaching a certain role in the company. Very cutthroat company, It is based on who you know and not based on experience and skill and unfortunately is the reason I am looking to leave
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3.0
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so so
CSR/ENROLLMENT BROKER (Current Employee) –  Austin, TXDecember 6, 2018
There is A lot of room to improve. A typical day at work is very fast pace with no flexibility. The hardest part of the job is to keep attained with the time/schedule software.
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1.0
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The Walmart of its industry
TRAINING SPECIALIST (Current Employee) –  Rancho Cordova, CADecember 6, 2018
The company underpays across the board for all positions. Upper management is disconnected from their staff. The company cares more about optics and window dressing than providing a good work environment and serving its customers.
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5.0
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Maximus
CALL CENTER SUPERVISOR (Current Employee) –  Lawrence, KSDecember 5, 2018
Maximus was a fun company to work for. There was opportunity to advance, which I did for Customer Service Representation to Supervisor in 9 months. The company has a culture of fun with Candy, Popcorn given out monthly.
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3.0
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A typical day of work
Customer Service Representative (Current Employee) –  Rancho Cordova, CA 95670December 4, 2018
Non stop on the phones, not enough CSR. Nearly a breather in between calls. 15 minutes breaks are not enough, by the time you get the bathroom and use it, its time to go back to work.
Pros
! hour lunches
Cons
Always Busy
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2.0
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manager
High Speed Data Entry Specialist (Former Employee) –  Albany, NYDecember 3, 2018
very frendly and alsways willing to help
this is a good thing
training was awsome
very niv=ce atmophere you can listen to your music and type away,
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4.0
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N/a
Manager (Current Employee) –  United StatesDecember 3, 2018
MAXIMUS is a good company to work with, especially if you are starting out as a temp and would like to further your career. As long as you work hard you will be noticed.
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Overall rating

3.3
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