Anyone that has worked their way up the ladder; please remember where you came from. So many people forget what it was like to wear tools, or freeze your backside off on a cold and wet day. We all have been there. Keep the moral up be reminding yourself that you were once there.
Once they hire someone, they need to be describe of the roles and duties. This will help to get on with what is to do and how - training a few ours can help.