I worked in southport branch and is the most horrendous place i have ever worked. I know this may come across as a disgruntled employee, but this isnt the case. I worked in the office, and i have worked for a few dom care agencies, but the manager of thisbranch is by far the worst ive ever had the misfortune ofcoming across.she has no clue and this is reflective in the.amount of office staff that have left due.to her bullying tactics. Office staff are bullied into working very late nights and weekends trying to do rotas as there is no staff as due to office culture they constantly leave. Office staff are forces to work easily 60 hours a week for no extra pay or time off. When you do have a day off your are hounded by other coordinators to help fill shifts they cant cover or the manager doing the same
Same goes for care staff, we are told to keep hounding them to fill in all the hours we need to cover. The service users come very low in list of priorities, reviews and paperwork very out of date but this is due to all time being spent covering shifts nothing else can be done. Manager thinks she does the most, when in reality is constantly on smoking breaks or chatting to favourite carers who pop in to office.