Embarrassing unprofessional place of employment . Don't go!
Customer Service Representative (Former Employee) – Louisville, KY – October 19, 2018
this place has high turn over and now i see why! no one in the training class had any experience in health care,so that not a priority. poor pay. the training was poor. the class was given the answers, no reason to read modules! they just want bodies there. they have "strict" phone rules where you can't bring them into building or on floor ( or your fired) yet managers and trainers say it's ok, just don't get caught, wink wink. people coming into work in pj looking pants, no work professional code here. we were told 6 week training. when interviewed i was told hours 8:00-5. when managers introduced themselves the managers said our hours would be from 8-8, some would get 8-5 , or 9-6:30 , or 11:30-8. they told class we would not know our shift till about 2 days before we went on floor. which is a lie almost everyone was getting late shift. i wouldn't have accepted job with 11:30-8 hours. so they spring that on you there. hoping i guess you stay after all that training. office is small mini cubicles, you are sitting barely 2 chairs away from other desk. loud, hot , dingy. most people in lead positions were uneducated. They used inappropriate language. i guess if you are new in life career this place would satsify some. But, if you are looking for a future and professional place don't come here. it is bad!
Not one thing! No common sense
Poor pay, lousy hours, immature workers who are leads