Patient Service Representative (Current Employee) – Georgia – October 11, 2018
They as a company don't care about their employees only about the money. They dont care if you are sick. It is always some kind of drama going on. Supervisor is awesome. Nobody makes enough money. They always want to give you stuff to do that is outside of your pay grade. When you call IT in India , you can't understand an word that they say.
Way to much stuff to deal with and not enough pay.
During the interview I was never informed that this company was a vendor working for a major hospital. The management explained it as a permanent position with the hospital. It is not. Anyone can be let go at any time. The supervisor is not knowledgeable about any aspects of the Medicaid program. If I did not previously have a job with detailed training on Medicaid I would be lost.
Patient Account Representative (Former Employee) – Pittston, PA – September 4, 2018
The management here was telecommuted to us. It was very difficult to get on the ground help when needed. Manager was inappropriate in his behavior and was not available on a normal basis to use as a resource.
Medassist is a great company. However, the Miami management is full of discrimination, lack of respect. The way management is treating the employees is extremely bad. The Director has her friends with highest salaries even over management. Director doesn't respect employees, and she treats them as slaves or servants. I saw people constantly crying because the way she corrects them. Of course, the turn over is huge and HR doesn't do anything about it.
Medicaid Specialist (Former Employee) – Grand Rapids, MI – August 20, 2018
I worked here and then applied at the state of Michigan because what I was doing there was basically the same thing as I am doing now however I didn't get the pay, holiday time and days off along with better benefits.
Account Resolution Specialist I (Current Employee) – Belleville, IL – August 8, 2018
Great work environment with nice managers. We have foods trucks twice weekly and once a week we typically celebrate an obscure holiday (national chocolate day, lemonade day, etc). Work wear is business casual and you are not bothered continually all day, you can actually get your work done!
I don't even have the energy to discuss and dissect all of this company's shortcomings. The core of its problems lies with horrendous communication; you will be contacted by management once, then have to jump through hoops to get into communication with them again. It's absurd.
Good benefits and pay.
HORRIBLE communication; no presence from management
Account Resolution Specialist 2 (Current Employee) – Louisville, KY – July 24, 2018
you have to be in the in-crowd to be able to move up in the world and they do not care if kids sick or family has die as long as you at work but least you will have job I'm going to say you they will try to have you with a good out come
Patient Service Representative (Current Employee) – Columbus, OH – July 9, 2018
Management is under construction, so things are getting better. Role is beneficial to helping others and offering a needed service to patients and the client. Learn something new daily and the job changes often so it's never boring.
Patient Service Representative (Former Employee) – Jackson, TN – June 23, 2018
All employees are losers including the actual hospital staff they will put u in a situation where everyone is against you and ur defending your job alone they will believe others before they believe u. I suggest no one apply for this company there all lies. management is only in the office twice a week. Management hits on female employees to establish authority and favoritism Corporate is in Louisville,ky and don't kno what really goes on there in the hospital they only go by hear say.
Supervisor discriminate employees there and treat people unfairly. They are unfair when people are sick or have an emergency. If they don’t like a person they will get rid of them. I think supervisors should be changed.
Manager or supervisor treat people with discrimination
MedAssist was a great company to work for, I was placed in a position with very little training due to lack of personnel to do the training. I did have a great manager who supported me in every way. I was very happy there and would love to go back if they were to gain a new facility in my area.