There are three components to MedCor: 1. telephone triage of work comp injuries by RNs 2. drug screening for employment/ injuries - not necessarily doing the screening but arranging for it countrywide and 3. the onsite component - on site tech's that care for the people at work.
I can only speak to the telephone triage component since that was my job. When I was first hired, RN's were hired for their critical thinking skills and ability to accurately and safely assess an injured employee and help teach them how to properly care for their injury if self care was appropriate. MedCor always had algorithms to follow but RN's had the leeway to up or downgrade care as appropriate and teach as appropriate for the injury and the employee's education/ literacy/understanding. This has drastically changed to a model that is script based only, which a monkey or a phone system can do. This is a disservice to the employee and the company they work for. MedCor used to have the EE and their company's best interest first and foremost in mind, that is no longer the case since major management changes have occurred. I was terminated for telling injuries to eat with their anti-inflammatory, told that was "practicing medicine". As a nurse that is just basic patient education and as a person w/ a brain who can read the aleve box, it's common sense. I was also terminated because I told an injured employee not to go back into an environmental situation that had caused life threatening symptoms less than an hour ago - which to me is just immoral not to let her know that information.
I used to love my job, I really truly thought we were providing an excellent service for both the injured employee and the company, unfortunately, I no longer think that is true. Three things will end this part of Medcor: 1. RN's are being outsourced to another country which will read from a script and not speak up for what is right 2. Critical clinical RN thinking that used to set Medcor apart from it's competitor no longer exists and is punished 3. Current US RN staff is afraid to speak up for what is right for fear of retribution.
Work with excellent people. Unfortunately when jobs are over it is always uncertain weather or not you will continue with the company.
But overall, the staff are wonderful.
Answered - Occupational Health Technician (UDS BAT) (Current Employee) - McHenry, IL