MedData Employee Reviews

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5.0
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Compania fantastica
Patient Service Representative (Former Employee) –  Grand Rapids, MIJuly 19, 2018
Conrtestar llamadas de clientes pagando sus facturas medicas
Apendi como apreciar la diversidad de llamadas y como controlar una llamada adonde el cliente no esta satisfecho para que este a gusto.
La cultua laboral era una de apoyo incondicional a sus representantes en los telefonos. Ellos escuchaban y daban sus criterios de una manera extremadamente positivas. Tambien ofrecian ayuda en lo que fuera para mejorar su conducta y nivel del servicio al cliente
Pros
TODO ambiente muy agradable
Cons
Ninguna
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5.0
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Family environment, great management
Third Party Liability Account Representative (Current Employee) –  The Woodlands, TXJuly 18, 2018
A typical day would be speaking to auto insurances or attorneys or patients, themselves to gather information on who will be responsible for the patients emergency room bill. Clerical and administrative work,speaking on the phone but not a call center environment.
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1.0
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Nothing
Bilingual Social Security Disability Advocate (Former Employee) –  The Woodlands, TXJuly 16, 2018
Nothing good to say. I do not recommend, especially to Black people who do not speak Spanish. Extremely low salary. Very expensive benefits. Not understanding of single moms.
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1.0
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Bias
Patient advocate (Former Employee) –  Draper utahJuly 15, 2018
Looking at all the reviews explaining what this company is doing wrong and how upset employees are, then seeing the shaded review from Meddata! This is rediculous! They say they want feedback, when you give them feedback they find ways to take you out of they don't like it. They favor religious LDS. They have party groups that are also favored. Instead of weeding out employees that don't work they keep them around because they are friends with the supervisor, or director. Be careful because if you upset one of management's buddies, management will target you and weed you out regardless of how hard you work, how much revenue you turn over, how much money you make for them, how much the clients and patients like you, or how long you have been there. I keep seeing in the response from Meddata saying go to leaders go to HR... Go for it or you can try. Leaders are inconsistent, absent or working from home. HR listens to management by far to much. They are afraid to point the finger at a manager that had been with the company for nine years. Instead they make them comfortable, ignore turnover, ignore pleas from employees, ignore exit interviews explaining management is why good employees are leaving, and even promote these people and never actually conduct a real HR investigation. The pay is not competitive and the benefits are over-priced. Only high deductible plans with high premiums for families. Terrible dental coverage. No training especially when you ask for additional training. Read reviews, speak one on one with employees, and remember while always having work with the client  more... is the employees job security, those employees are your job security. Appreciate them a little. Pushes negative feedback. "good employees" are overworked, underpaid, unrecognized, and eventually are pushed out taking their talent elsewhere. Wake up and take a walk through the office especially in Draper Utah. Speak one on one with a few employees not hand picked by their manager. You will see none of these negative reviews are untrue!  less
Pros
Pto, free coffee, working alone
Cons
Nearly everything
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1.0
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If you like call centers than this may be for you.
Patient Service Representative (Former Employee) –  Grand Rapids, MIJuly 12, 2018
I’ve never worked in a call center before but I felt like I was a kid and couldn’t go to the bathroom or get a drink without it being documented! They want you to work your hours and absolutely no overtime but you had to be there early to get set up!? And you can’t go past your time at end of shift but you can’t just hang up on your call either. If you like to be micromanaged than this is for you.
Pros
??? None that I can think of.
Cons
Everything.
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3.0
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Productive
Patient Services Representative (Former Employee) –  Grand Rapids, MIJuly 3, 2018
I was responsible for answering phone; taking payment, submitting medical claims to insurance companies and providing good customer service. Also knowledge of scanning documents and putting them into the correct folder for a medical billing office.
Pros
n/a
Cons
short breaks and lunches
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3.0
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Fast Paced
Staff Advocate (Former Employee) –  Anaheim Hills, CAJune 27, 2018
Fast paced enviromrent, could be stressful at times . Most enjoyable part of working for the compeany is helping people in need. You hold their hand through the wholw process of applying for benefits
Pros
helping people in need
Cons
no room to move up
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4.0
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Productive, friendly workplace
REFUND AND CREDIT CARD SUPERVISOR (Former Employee) –  Brecksville, OHJune 27, 2018
MedData was a fun company to work for where I was able to learn a lot of valuable skills. Employees are very willing to share their knowledge and assist to make sure that all tasks are completed in a timely and accurate manner.
Pros
Fun committee onsite came up with events for all to participate
Cons
understaffing in some departments
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4.0
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Fun and professional place to work
Programmer (Former Employee) –  Seattle, WAMay 21, 2018
Do not recall specifics about this place and I understand a lot has changed. But I still have a friend working there and he still enjoys it. I do have satisfying memories.
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5.0
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Great place to work
ELIGIBILITY SPECIALIST (Former Employee) –  Edinburg, TXMay 12, 2018
Awesome mission and a great team to work with. Training was very thorough, and no question was too much. Everyone was very professional and very easy to get along with.
Pros
Company vision
Cons
Very high paced and detail oriented
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3.0
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Meddata is a very friendly place to work for.
Project Team Leader (Current Employee) –  The Woodlands, TXMay 4, 2018
I have learned a lot from Meddata. Meddata is a very relaxed company. What I like the most about Meddata is that you don’t have someone watching over your shoulders at all times.
Pros
Very calm place to work for.
Cons
Need more communication between management and employees.
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1.0
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Poor management terrible work environment
Insurance Specialist (Former Employee) –  Covington, LAMay 4, 2018
stressful workdays
no room for improvements
poor management
terrible work environment
employees quit shortly after being hired
owners are not friendly
This is not a good business to work for.
Pros
none
Cons
terrible place to work
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4.0
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Environment is subjective
Accounts Resolution Specialist (Current Employee) –  Kentwood, MIApril 27, 2018
Depending on your role with the company, your experience in the culture is varied. Ever made ager is different, every supervisor is an individual. There are great ones and there are not so great ones.
The work is stressful, no matter the position in the company, Entry level learns a great deal, but can be paid fairly well. The trade off is taking a large volume of discontent and negativity via telephone, and trying not to let it get to you. A good supervisor, such as the first one I had, will teach you, and encourage you to be self sufficient so as to promote. Others, will micromanage your every second, play favorites, and generally not be very useful at all. You can learn from their mistakes, and use that knowledge, or just become one of the many who moves on.
If you do promote, the next position is still going to be more stressful. The trick is to remember at the end of the day, leave it there.
Every boss is different, every team has a different dynamic. Be a team player, learn and grow with the company, or stay where you are.
Pros
Business casual dress, competitive wage
Cons
Benefits are low, lack of time off due to business need
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2.0
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Heavy work load
Bilingual Patient Advocate (Current Employee) –  Hartford, CTApril 23, 2018
A lot of work and not enough reward. No room for growth. High turn over company. We lost 4 employees in 2 months. Employees feel replaceable like there is no job security.
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4.0
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Great place to work.
Patient Service Representative (Current Employee) –  Grand Rapids, MIApril 2, 2018
I feel overall it is a great place to work and there a lot of information to gain and grow from as long as you are willing to apply yourself and pay attention.
Pros
This company promotes within the company.
Cons
Attendance policy is not fair.
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5.0
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Great place to work, but the job is not for everyone!
Intake Advocate (Current Employee) –  Sacramento, CAMarch 26, 2018
I am a patient advocate and cover three low volume facilities. I work independently and come with 10 years experience in the revenue cycle.

Being reliable, accurate, efficient, flexible, compassionate, and self sufficient are important qualities needed to be successful.

I love my organization and look forward to growing as everyone started as an advocate and worked their way up. I cover Nothern Cali, and work for two Major hospital systems. By no means is the job easy, because it requires a high level of critical thinking; but once you understand the process its a piece of cake.

They offer decent pay, the health benefits, PTO, discounts, and mileage reimbursement compensate. I love working independently; and my team's management are very hands off; but available if you need them. I personally feel proud to work for an organization who clearly puts their employees first.

I mean you get 120 hours of paid time off your first 5 years then it increases at 10 and 15. You can't build it up, they force you to take a vacation when you hit your max.
Pros
Independence; salary; time off; annual raises
Cons
High stress if your not good at case management
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2.0
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Not What You Expect
Intake Advocate (Former Employee) –  The WoodlandsMarch 21, 2018
During the interview, it seems like the perfect opportunity....Until you start the job and realize that it's very similar to your experience in middle and high school. Lots of gossip and allot less dedicated work.


















Thank you
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5.0
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Great Learning Experience
Account Resolution Specialist (Former Employee) –  Grand Rapids, MIMarch 16, 2018
The job is stressful but it's a great learning experience in regard to the world of health care and Medical Billing. If you are willing to learn and come in with a positive attitude, this will help you grow within the company.
Pros
Options for Promotions
Cons
Can Be stressful
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1.0
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Poor management and support
Patient Advocate (Former Employee) –  OklahomaMarch 7, 2018
Low pay for job requirements and performance expectations with no advancement opportunities. Poor management, management is hired from the outside and has no lacks the knowledge of the patient advocate role and ability to assist employees with a lot of attempted micro management.
Pros
Flexible schedule
Cons
Risky environment with low pay and no advancement opportunities
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1.0
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Too many Chiefs Not enough Indians
Claims Processor (Former Employee) –  Woodlands, TXFebruary 20, 2018
I worked for MedData for a year. When it was time for a promotion I was passed over. The more work you do and the better you are at doing it, Management starts to make you do other peoples job who gets paid the same, if not more that you do. Management is very unprofessional and cliquish, if you are not liked you will either be fired or harassed. Benefits are mediocre. Pay is lousy, Management is childish. I would never work here again, very unfair corporate practices.
Pros
Dress code lenient
Cons
Everything else
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Overall rating

3.0
Based on 115 reviews
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