Environment is subjective
Accounts Resolution Specialist (Current Employee) – Kentwood, MI – April 27, 2018
Depending on your role with the company, your experience in the culture is varied. Ever made ager is different, every supervisor is an individual. There are great ones and there are not so great ones.
The work is stressful, no matter the position in the company, Entry level learns a great deal, but can be paid fairly well. The trade off is taking a large volume of discontent and negativity via telephone, and trying not to let it get to you. A good supervisor, such as the first one I had, will teach you, and encourage you to be self sufficient so as to promote. Others, will micromanage your every second, play favorites, and generally not be very useful at all. You can learn from their mistakes, and use that knowledge, or just become one of the many who moves on.
If you do promote, the next position is still going to be more stressful. The trick is to remember at the end of the day, leave it there.
Every boss is different, every team has a different dynamic. Be a team player, learn and grow with the company, or stay where you are.
Business casual dress, competitive wage
Benefits are low, lack of time off due to business need