MedExpress Urgent Care
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If you were to leave MedExpress Urgent Care, what would be the reason?

24 answers

Management is poor. Salary for X-ray is despicable and favoritism runs rampantly. The management constantly lies and plays coworkers against each other. The hours and 3 day week are the only plus to the job.

Poor training and little support for new employees trying to learn their job.

No breaks at all, training is poor. Doctors are allowed to run rough shot over everyone and talk down to them and berate them. Always short staffed. It’s all about numbers not patient care. Get them in get them out like a conveyer belt.

Awful pay for FOAs, you can't live on the amount given to you in my area. They cut your hours at random too and sometimes boost them to an unmanageable means. Lunch periods are too short, only 30 minutes which sucks if you're far from any places that you can drive to, with only two 15 minute breaks in which you have to stay in the clinic. No way to combine either. Very understaffed too with the Doctors and PA/NPs being ran ragged by the lack of support from upper management.

If I were to leave it would be because my manager plays favorites and allows certain employees to have sour attitudes, lack of work ethic, and poor competency. When I’ve brought my concerns to my manager about these issues (such as a RT napping on the job, FOA not properly checking in clients repeatedly and costing the business money, poor attitudes, etc.), the manager ends up telling me I am the one that has a communication problem and I should be directing my issues with them. Welp I guess there’s no need for a manager if they aren’t going to MANAGE their employees. People don’t quit their jobs, they quit their bosses.

My center gets little respect or help from upper management. We have one doctor only despite numbers having doubled since we opened. Wait time can be 2.5 hours and we get home at 10:00 and later some nights. We are told there are no mid levels to help us no matter how busy we get. It's wrong to let anyone walk in up to 8 PM if only one provider is allowed. Throw in a patient with a laceration on top of sick visits and physicals and we can be assured we will be there hours past close. But no one in management listens.

Center managers have no medical background. Should be an RN W Management experience. Also, corporate redundantcy in policies and procedures. Pay raise is squat AND prorated for the time of year you start. How shallow is that? East coast corporate ofguces are out of touch with centers. The basic goal is MAKING MONEY. No matter that the front desk staff have been reduced and can’t get breaks or lunches because it is staffed by 1 person for 12 hours and handling 25-50 patients for admission ANd discharge. The company has a lot of work to do to get the respect of the employees.

1) Very, very, hostile staff, who drives the engine of the Lutz location. They will passively aggressively and downright openly be hostile to you, with no consequence from management.
2) No support for RN. The center managers have no clinical background. None.


Check reviews like this before interviewing for a company. If a company has a lot of open positions, it probably is not a good sign. There are 2 FT RN's and 1 PT RN per center (if at all). I was hired with 2 new RN's plus 2 center managers. The first RN left after a week. That was smart.

Changing FOA to 1 instead of 2 is mind blowing especially during the flu season, who does this to their employees, mind you most days we don’t get breaks and thers with 2 FOA. Too many changes in the past two years, I used to love working here, not so much anymore. And it’s not just the FOA, it’s also the nurses, RT and providers. Changes are needed yes, I fully understand that, large corporations want to make money but helllo up their in the higher up world... can you think about us down below??? It’s a domino effect...and who know who gets the brunt of it.

Hostile work environment. Center manager not equipped to handle conflict.

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