MedExpress Urgent Care
59Below average
3.3
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147 questions

Management is poor. Salary for X-ray is despicable and favoritism runs rampantly. The management constantly lies and plays coworkers against each other. The hours and 3 day week are the only plus to the job.

Answered May 25, 2020

No they aren’t! They don’t even know the job their employees do. They come and go as they please. Come in late and leave early.

Answered November 16, 2019

11.50 in Oklahoma. Don't let them short change you.

Answered July 24, 2019

Phone interview with the corporate home office HR Team
Next with the Area Manager of business operations

Next with the Human Capital Partner

Next with the Regional Vice President of operation and growth

Lastly with the Area Manager of clinical operations

Doesn't have to be directly in this order.

Answered March 4, 2019

Better monitor managers to deter unprofessional and unethical behavior. Favoritism, stealing company time, gossiping, and threats should never be allowed in any workplace

Answered June 28, 2019

You only work what shifts you pick up.ive been there 7 years never made to work a holiday.

Answered May 21, 2018

My advice for interviewing for MedExpress would be to not stop searching for other employment during the interview process. Even if they tell you that you are hired and make you an offer continue looking. My reason is this...I had my scheduled phone interview, face to face interview twice and was told that I I was hired and that I would receive an offer via email or phone call in the next day or so. The interview consisted of a lot of “what if” questions... about 20 or so. When I left I was told that I would hesr from them one way or another in about a week to 10 days. I never received a call from the first interview. I did however receive a phone call from another branch office offering me the job there after I went in to interview again and was hired that same day. I received my offer via email 2 days later. Then I was told that I would receive other instructions in the next few days and to be watching out for the emails that they would consist of information regarding my frug screen and background check. I received those as well in the next few days. I would also be required to take a TB test, Step 1 and 2. You would think that I was going to work for the FBI. So I scheduled my drug screen, went for that, went to MedExpress and they did the TB Test. They sent me an email that said to be looking out for my background check documents and once I received them to let them know so that they could go over them with me. They came about 3/4 days later on a weekend so I sent them an email as I was told and ask them to call me that I had received my background documents. Someone from corporate called and I had to explain one of the items on the background documents and she said that she would have the board go over it and get back to me with their decision. Well 2 days went by and I had not heard anything so I emailed her and asked her when was I going to find out my official start date. Remember I was told that I was hired and they had given me an offer. Also at the time that I was told that I was hired I canceled 3 interviews that I had scheduled for that same week thinking i would not need to go sine I was offered a job. Well it was 2 days later after I had emailed corporate about the boards decision that I received a phone call from corporate that she was sorry but the board was rescinding their offer due to a discrepancy on my background check. I could not believe what I was hearing. I asked what was the discrepancy and she said that I would receive a letter in a couple of days to let me know. Mind you that it was going on a month since my first interview. Had I known that my offer was going to be rescinded I would have continued looking for another job rather than waiting on them to tell me that I didn’t have a job. Reason for not being hired per my letter was due to a credit issue. Why would an employer put you through such a grueling interview process only to finally tell you that you don’t have a job. I have never been so stressed out over s job interview in my 45 years of being on the work force. I wished I had read their reviews before I interviewed with them in the first place because I would have never gone based on their reviews. I suggest to anyone to do so because it would have saved me a lot of time.

Answered April 4, 2019

Health benefits are good in my opinion. They might be a little expensive per paycheck, but to me the extra perks are worth it. The company allows for a HRA fund account and when you complete biometric screenings you get money added to a card that you can then turn and use on co-pay for office visits, prescription medications, glasses, contacts, and other various medical needs (with proof of receipts). I was able to pay for my prescription drugs without using my own money, but rather the money I "earned" on the screenings just by doing things like getting my annual physical or getting a dental cleaning. It's also great because as a full time employee with benefits, your visits at MedExpress are free. I have had to be the patient a few times and I never received a bill.

Answered June 7, 2019

The centers in Kansas are getting run into the ground and probably won’t be around a year from now due to staffing issues, lack of providers to fill shifts and really bad management from the top, down.

Answered November 28, 2019
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