Mediacom is a terrible company that overcharges their customers, and doesn’t pay their employees enough.
Customer Service Representative (Former Employee) – Springfield, MO – June 29, 2018
Mediacom is a terrible place to work. They don’t have any sympathy if you’re sick, they expect you to come in and share with everyone.
The customer service manager is a hateful woman that plays favorites.
Their is no work-life balance. If you aren’t one of the managers favorites, you will be working all evenings and weekends after every shift bid.
Their pay is a joke. Even with 10+years of customer service experience, I was paid a little over $10.00/hour. I was promised a hire on bonus and commission, but never received either. Manager said she’d look into it and never got back to me.
Overall, Mediacom isn’t a good company. They overcharge their customers and push their customer service employees to sell extras on every call to the point of making customers angry. If you do make sales, you won’t receive the commission you were promised.
Look elsewhere for employment.
Management, shift bids, favoritism, gossip, low pay