Medical City Healthcare
Work wellbeing score is 68 out of 100
3.6 out of 5 stars.
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Medical City Healthcare Employee Reviews

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United States1,663 reviews

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3.5Work-Life Balance

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Accountibility and Willingness

Featured review

Medical City Healthcare selected this as a representative review
I have previously worked at HCA for almost 20 years. I came back after almost 2 years from my husband's transfer in his facility in another city. I missed HCA and their core values. I talked to former HCA employees at my previous job (not HCA) and they felt the same. I feel like I am at home and VALUED. That is the most important thing as an employee. I have the support of the whole team. My leaders are exemplary. I love that they are accountable and have a higher standard. I thank my leader all the time for hiring me back. I cannot say enough about my career...
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needs better management

nice amenities but need better payllMedical City Plano is a 603-bed acute care facility with more than 1,800 physicians representing over 70 specialties and subspecialties. Our full-service hospital is Magnet® recognized for nursing excellence, accredited by The Joint Commission and designated a Level I Trauma Center.
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Medical City Healthcare insights

Based on 773 survey responses
What people like
  • Feeling of personal appreciation
  • Clear sense of purpose
  • Ability to learn new things
Areas for improvement
  • Overall satisfaction

PCU in Denton is where I worked. We ALL worked together as FAMILY!!

I was relief charge nurse. Although we had patient assignments, we all worked together as a team. My biggest frustration was we had difficulty keeping adequate supplies. Supplies we needed to provide excellent care for our patients was a challenge.

Pros

great teamwork

Cons

staff sortage
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Ambiente laboral en mi caso en el área de conductor se trabaja tranquilo

Una compańia de servicios al discapacitado.con una rutina variable en el servicio el cual no hace que te fatigues haciendo lo mismo las rutas varían según los servicios y la libertad de estar en la calle puedes parar ir a tomar caffe comer cuando quieras sin angustias
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Ummmm

Not a bad place to start, but not somewhere to stay. Mostly it's a mess. There are really good providers and some nurses that are super good to learn from and work with. The biggest factors for me, was management doesn't care about you and they focus on the wrong things. But as long as you look out for yourself, it's not a bad environment to work.
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Management lacks communication

Working there was good until management started showing their true colors. Lack of communication and favoritism run rampant there. New employees are often bullied by the vets but management really does nothing about it, making it a toxic and uncomfortable working environment.
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Great team work

Night shift team is almost all great to work with. Got floated to sit a lot which can be very lonely on night shift. Would work there again. Good as far as psych facilities go.
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productive

Human resource is very approachable and helpful. Colleagues are also helpful and easy to work with. Company is growing and hiring more healthcare providers.
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Negative environment

Environment can be toxic. Full of people who do not allow growth as a nurse/tech. Hard to move up in the environment as well. Lacks training as a whole and needs more staffing.
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Short staffed, no management, lack of updating

There’s shortages everywhere. The people you work with really makeup for the lack of management. Hiring process is confusing. You either have a great team to work with during your shift or a bad one.
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Needs a lot of improvement

Always understaffed. Not enough patient care techs and phlebotomists. Nurse has to do other people's job because of understaffing. As a result, nobody stays in their role for long. Fast turn-over of employees. Overworked.
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No real complaints

I've worked at several different hospitals and outpatient clinics and I'd probably pick this place over all of them. It has pro's and con's like everywhere else.
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Management could improve

Coworkers are really nice, but management and the way the unit functions is lacking. There tends to be favoritism towards certain employees. Also, management does not promote teamwork.
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fun

great job had fun room for climbing later. a lot of knowledge that will be gained. hours are regular and not too much. work life balane balanxe balcne
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Understaffed

Good hospital to start working as a tech. At times they were very understaffed. There were suppose to be 4 techs on the floor I was working on. At times they would have 0-1 tech. If you were a tech on night shift then you were the only one there.
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Registered Nurse, women’s services

This place is a zoo and those in leadership don’t need to be. They don’t have the clinical nor professionalism that the positions require. You will be placing your license in jeopardy . The place is full of travelers bc retention is nonexistent. The doctors treat you poorly and talk to you disrespectfully
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A busy atmosphere with almost no support from upper management but everyone embraces the suck and most work very well as a team.

What is the best part of working at the company?My coworkers and the patients were the best part of working at Medical City. What is the most stressful part about working at the company?Management was the most stressful part. Most of them only cared about money. It's very unsafe to have 1 LD nurse with 3 patients, but it happened a lot. Our manager was actually great but the one above her only cared about money. She didn't seem to care that we were over worked. What is the work environment and culture like at the company?Despite the troubles with upper management, my coworkers stuck together. There was very little gossip and the charge nurses were mostly very supportive. What is a typical day like for you at the company?Busy. The patient population could be needy at times and if we had a lower nurse to patient ratio, we could have supported them better.
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Enjoy what you signed up for.

Not a bad place to work having worked for less than a year. Leadership is friendly, house sup-love the energy especially on nights. I transitioned from “a different position” and to this hospital- have to say it has been awesome:).

Pros

Positive Environment

Cons

Pay- can be better
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It’s ok

Pay isn’t competitive. PRN rate is tiered depending on commitment. Commit to 3 days for highest pay but no benefits since “prn”. Turnover can be high due to the pay rate.
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Not bad

Decent place to work. Good company to get some brand new nurse experience before moving on. Management is a problem and is the hardest part of the job.
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Good

What is the best part of working at the company?Working, staff and assignments.What is the most stressful part about working at the company?Staff not helpful. They just stopped calling me for shifts. I would tell the charge nurse that I was available but calls to schedule me a shift. So I had no choice but to stop working for them.What is the work environment and culture like at the company?Stressed, work worked. Lots of call.What is a typical day like for you at the company?So go in and start to get my room ready, pull for my cases. Go check pts chart for correct concent and then talk to pt.
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Overall rating

Based on 1,672 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Compensation/Benefits
3.3 out of 5 stars for Job Security/Advancement
3.2 out of 5 stars for Management
3.4 out of 5 stars for Culture

Ratings from women

2.3
InHerSight Score
1.7Personal Development
4.1Career Opportunities
1.8Family Support
Women rate the female-friendliness of their workplaces on InHerSight
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