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Medical Guardian
4.2 out of 5 stars.
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Medical Guardian Careers and Employment

Work happiness

Scores based on about 39 responses to Indeed's survey on work happiness
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About the company

  • CEO
    Geoff Gross
  • Founded
  • Company size
    51 to 200
  • Revenue
    $5M to $25M (USD)
  • Industry


You’re seeing all 9 jobs at Medical Guardian because we can’t find any available jobs at Medical Guardian close to Ashburn, VA at the moment.

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3 jobs


Salary estimated from 103 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 124 reviews and is evolving.


Sales Associate in Philadelphia, PA
on May 26, 2021
I was only with the company for just a few months, however in that short time I got a glimpse of just how well managed the company is. The support that you receive is unmatched. Great opportunity to make a good income.
customer care rep in Philadelphia, PA
on June 8, 2021
I was very happy when I got the job at Medical Guardian. It ended in training. It was a RUSHED WEEKS! Once out of training it began. From the supervisors not communicating and not being on the same page at all. If you call out, you must present a doctor's note and it is still counted against you. The ACW is 45 seconds. Call handle time is 9 minutes!! How is this when the clientele are elderly ppl that are calling in to activate these devices. They live alone and sometimes no family/friends. On top of that on EVERY call we were told to get them to purchase a $6.99/month protection plan. How insulting to have to solicit the ELDERLY. The calls are bk to back. Not a good experience for me and I want ppl to know what they're getting themselves into. Good riddens.
Customer Care Representative I in Philadelphia, PA
on March 17, 2021
Calls aren't always great but thats a call center for ya. Great management and good people. Most everyone is respectful and kind but there are always exceptions. The benefits are decent. Some people have to work Saturdays
Associate in Philadelphia, PA
on December 11, 2020
Company provides a growing career opportunity in a fun environment! Management is top notch and truly cares about you as a person. The CEO brings great energy to the company.
Customer Service Specialist in Philadelphia, PA
on December 11, 2020
Been here since summer and it’s a great environment ! They really do help you especially having to work from home and training from home . Would recommend

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Questions and answers

People have asked 28 questions about working at Medical Guardian. See the answers, explore popular topics and discover unique insights from Medical Guardian employees.

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Interview insights

Insights from 9 Indeed users who have interviewed with Medical Guardian within the last 5 years.
Average experience
Interview is average
Process takes about a day or two

Interview Questions

Background and future goals

Shared on July 30, 2018

Some of my strengths and weaknesses

Shared on August 23, 2017

Lots of questions about my previous jobs

Shared on April 25, 2017

What's being discussed at Medical Guardian?

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  • Professional development
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  • Mission and values
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  • PTO and work-life balance
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  • Work from home
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  • COVID-19 response
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