Questions and Answers about Medical Mutual of Ohio

Here's what people have asked and answered about working for and interviewing at Medical Mutual of Ohio.

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14 questions

High deductible health plan. OR narrow metro network in CLE - HMO only.

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Management sucks. My manager lies and the director sticks up for this person every single time. Human Resources is for management so don't bother going to them. If you're not apart of the click in your area with management , good luck, your raises will stink. Certain people are allowed to sleep. If you bring any concerns of other employees to the managers you will be micromanage. Not the person who's lazy, doing nothing and sleeping.

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The work pace is constant. The call center is inbound which means calls come in back to back. Most of the time there is NO time between calls. You will be on the phone for your entire shift. They do offer your own personal cubicle.

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Hey gig turnover for Reps and Leaders. New managers EVERY YEAR due to Director.

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The working hours are acceptable. Some work at home opportunities and not too much after hours

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Prospect Ave

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The pay is great. Does not allow for a good quality of life balance. Was told my shift (11-7:30) would change when more people came out of training. Hasn't happened.

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Immediately

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Typing tests, data entry speed and accuracy, written test.

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