Customer Care Specialist (Former Employee) – Cleveland, OH – June 29, 2018
Strictly managed for maximum efficiency. You can't use the bathroom without worrying if you're going to miss one of your time management goals. Too strict when it comes to work hours and there is no budging on what hours you will work.
I was hired as a contract nurse for the Care Coordination Dept and my time there was a very good experience.The Managers and Director of the dept were very personable and easy to approach with questions or concerns. The productivity expectations were reasonable. The other nurses in the area were very nice and knowledgeable. I got a lot of hugs and well wishes on my last day! The dress code allowing jeans and the large cafeteria menu made it very convenient. I wish I could have stayed on a permanent basis but there were changes in the company for Imaging authorizations (what I was hired to do) and Medical Mutual does not hire LPN's for permanent positions. I keep checking their website for other possible non-nursing positions because I would love to return, however I can only speak for the Care Coordination Dept when giving my opinion.
work hours, dress code, reasonable expectations, fairly relaxed atmosphere
Medical Mutual has challenging roles that allow growth and movement within the organization. Headquarters is in a great location in downtown Cleveland (walking distance to restaurants, parking and sport arenas). This location also has a gym and cafeteria.
IT specialist (Current Employee) – Cleveland, OH – February 13, 2018
The IT culture is toxic. Many long time employees are getting let go, retiring early, or are resigning for better opportunites. Management does not care because they do nothing about the mass exodus of experienced employees. Educational and career paths are non-existent. Benefits are being reduced every year. Employee reviews are tainted with bias and there is no recourse to corrct or resolve disputes fairly. Loyalty is expected from employees but the company gives none back. Be aware of these things before taking a job here.
Medical Claims Processor (Current Employee) – Cleveland, OH – January 26, 2018
Fortune 500 company. Benefits are the grestest opportunities for training and advancement are provided to there employees to help them excel. Medical mutual provides there employees with so many phenomenal benefits I absolutely love the department I'm presently working in
worked for the company for 10 years. Advanced quickly, pay scale is good, generous PTO. Co-workers are great! Generous bonus scale and they have a Mutual Appreciation program where employees shop at our customer's businesses. You can wear jeans to work.
Everyone is really friendly ans amazing.They really care about you and you career. Managers really care about your career development and genuinely try to help as much as possible even if it means helping you get a job somewhere else!
Manager (Current Employee) – Cleveland, OH – July 25, 2017
micro managing from executive level leads to mass inefficiencies. no one can make a decision and approval has to be obtained through all levels of management. very little support from some management CYA environment little advancement opportunities unless you part of the click. excuses made for those who are like, others are punished