You have a face to face interview and also a typing test. It is a formal, but friendly interview.
Answered - CSR (Current Employee) - Pulaski, VA
It is an act of congress. You have to more less go through 2 interviews, a typing test, background test, and if you don't answer the questions just right you are not getting the job. Better practice your typing before you come in, because you only get 2 chances.
One quick phone interview, one in-person, then one month of training if hired
Answered - Customer Service Representative (Current Employee) - Madison, WI
Long. Long application process, talk to recruiter, take assessments for several hours, talk to consultant, meet in person. Was called back to interview with the person that took the role I was interviewing for as I was a backup.
Answered - Director (Current Employee) - Houston, TX
Asked standard questions when being interviewed. The interviewer liked that I had many of the qualities that were required for this position.
Answered - Clinical Care Management Coordinator (Former Employee) - Mendota Heights, MN