MedImpact
56Below average
3.2
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MedImpact Employee Reviews

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All
Location
United States178 reviews
Found 178 reviews matching the search
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4.0
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Overall good
The company strives to be it's best and it inspires us to be our best... They look it for the people as a whole and are willing to help guide you as you learn their process
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1.0
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Beware of fake reviews!!!
From my experience, usually, and more times than not, when someone says “this job is not for everyone” they are really saying “this job totally sucks and only a desperate fool without any options would even dare to attempt it”
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5.0
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Good: Enjoy helping people and I was able to. BAD: The calls were always backed up because we needed more customer agents answering phones.
A friendly, nice place to work. Help was always available if you needed & job opportunities abundant for advancement & because MedImpact had so many different departments you could work in different dept's as well. The job is not for everyone though, you must have patience w/customers & be quite smart about the different policies & rules of the plans we represented.
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1.0
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Do Not Work Here
they do not provide proper training, they expect you to know everything.

they will lay you off without warning!!!!!


no one helps you and management is the worst. they don't guide you nor give you advise on what you should improve on before they lay you off!!! stay away from this company.
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1.0
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Overbearing time management
Everything here is micromanaged to death, your time is spent mostly on the phone. If you start your break late because of a call you get penalized on their time reporting and there is no way to make it up. If you have a medical issue come up you are still penalized even if you have a doctor's note giving you work exemption. I came back early from an issue and was punished because I was told not to work by a doctor with a note. Management is a joke and pretend to care but really they don't, your are just a body in a chair answering phones and needing to hit metrics or else.
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3.0
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Department Factions
Nice place to work, however the culture between departments is something I've never experienced before. Culture drives each team and department to work independently of each other and compete against one another rather than work together towards a common goal. Some employees of MedImpact create toxic environments which management does not recognize. Not enough training between departments to understand a clear picture of the entire enterprise. Working remote is available, but frowned upon.
Pros
Salary, WFH possibilities, intellectual exercise
Cons
Culture, unclear direction by senior leadership
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1.0
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Terrible place to work
This place is horrible, they have no appreciation for their employees, the management there is terrible. Favoritism is unbelievable there and the work environment is toxic
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Would NOT Recommend
Would NOT Recommend. Don’t work here.

Pros: Pay but it is offset by higher cost of benefits


Cons: Layoffs every year

Toxic team environment

Lots of favoritism

NO flexibility or work from home. Only favorite employees are allowed.

Good employees left for other jobs.

Remaining employees are the ones that could not find other jobs.

NO paid sick time.

Very very HIGH turnover. People don’t make it 1 year.
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1.0
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Terrible place to work
This place is horrible, they have no appreciation for their employees, the management there is terrible. Favoritism is unbelievable there and the work environment is toxic
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3.0
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do you really want to be a BPM developer?
BPM development is big at MedImpact and according to them the future of development itself, even though BPM applications brag about being easy enough for a manager or business user to do. MedImpact does not have business users updating their BPM applications.
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3.0
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Good work envrioment.
Excellent work environment for employees. Better communication among managers then most office environments. Inter department could use better ways to work together.
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4.0
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Pay is ok but not a lot of room for advancment
The people are great. The work environment is laid back but if you are looking to promote or any continuous learning on the job...forget about it! This company pays $34,000 per year to start which is significantly below industry standard. The benefits are not great or affordable. The gym is state of the art but you have to be hired in to use it.
Pros
weekly pay to start through Aerotek
Cons
you are literally chained to your desk all day. there is no room for growth
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4.0
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A wonderful place to learn
Positive work environment with great opportunities to learn. A great deal of training goes into education for the employees. The supervisors are kind to their subordinates.
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4.0
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Workplace culture
Pretty laid back culture. Really diverse with diverse leadership. Departments surrounding operations can be cutthroat. People in those departments are very CYA and will throw you under the bus quickly. Operations doesn't pay unless you're in implementation or an account executive.
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5.0
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Amazing employment experience
I absolutely love working for this company and would not be leaving if I weren’t moving. There’s ample opportunity to move up and several different departments to do so in.
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2.0
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High turnover, no job security, point system
This job was perfect at first then we got new management and it became a popularity contest if you're not apart of the cliques there you will never progress. Unrealistic expectations you get timed for everything you do even bathroom breaks! Only way to move up is to be friends with management if not expect to stay a CSR forever.
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3.0
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Plenty of opportunity, but too reactive
MedImpact presents significant opportunity for an individual who loves to improve processes, but the company's "default" mode is to 'work harder', not necessarily 'smarter'. That said, the recently revamped leadership seems to be focused on improving performance culture and processes.
Pros
There's plenty of work to do, plenty of opportunity and no time for boredom.
Cons
Work life balance is virtually non-existent
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2.0
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I would not recommend anyone to work at MedImpact.
The boss was not supportive. The boss did not communicate with his team. He allowed team members to create problems with other team members. He did not provide the correct computer hardware or processing power to accommodate the amount of data processing needed on weekly. Monthly and quarterly reports.
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5.0
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easy ,relaxing,quiet
•Resolve insurance rejection.
•Communicate directly with doctors’ offices via telephone, fax and email.

•Complete, timely, and accurate identification and submission of prior and retro authorization requests to the payor.

•Analyze medical records to ensure prior authorization requirements are met.

•Study clinical and codes and match to Medicaid Medicare criteria to approve prior authorization or send to medical director for denial.
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1.0
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Not the best place to work
The culture at nedimoaxt is quite different .... thata the best way I can out it without getting into too much detail. Its simply not the best. People are catty and competitive. Supervisor wont assist in your growth.
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5.0
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Productive while it lasted
I worked for MI 10 years
New management came in and laid off people for various reasons

I have an autoimmune disease and was sick quite often but had Dr notes and FMLA to prove my absences

I couldn't take any PTO for holidays , any PTO requests were always denied due to business needs, absurd no time off allowed November to February. Overall stressful, I was always sick at MI
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Overall rating
3.2
Based on 180 reviews
5
34
4
48
3
44
2
27
1
27
Ratings by category
3.1
Work/Life Balance
3.3
Compensation/Benefits
2.8
Job Security/Advancement
2.6
Management
2.9
Culture
Diversity score
67
out of 100
Comparably
Diversity Score
TOP50%
In the Top 50% of similar size companies
The Comparably Diversity Score tracks how positively diverse employees rate their experience at MedImpact.