MedImpact Employee Reviews

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2.0
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Top heavy, do not appreciate those doing the foot work
Account Manager (Current Employee) –  San Diego, CAOctober 14, 2018
It seems that daily there are communications sent out to announce the hiring, or promotion of a VP, Principal, Upper Management, etc. MedImpact should focus on growing and retaining the hard working employees that are doing the day-to-day functions that keep the company running.
Pros
Great co-workers
Cons
Company does not trust veteran employees, salaries are not consistent between workers of the same title, they trust remote employees more than those that must report to the office daily, micromanagement is the norm.
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4.0
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Unique company with great people
Product Manager (Former Employee) –  San Diego, CAAugust 29, 2018
Medimpact is a wonderfully innovative company with deep roots in PBM. Working environment can be very pleasant but sometimes require long working hours. Lots of old-timers still working for the company which speak volumes about employment satisfaction. Good people and outlook, but middle management is in constant flux so some politics and changes are inevitable.
Pros
Nice new building on its way, good people
Cons
Poor technology foundation, open cubicles for everyone
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4.0
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I liked the job, just not direct supervisor.
Inbound Customer Service Rep (Former Employee) –  Tempe, AZOctober 13, 2018
I liked the job, just not direct supervisor.
I understand management is to pass along information about the job, but the supervisor I sat next to, just gave a cut and past coaching to every employee. The strong point and weak point weak not focused on.
Pros
free coffee
Cons
only 1 entrance into the building
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2.0
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Call Center for managing and verifying heath insurance and benefits
Customer Service Representative (Former Employee) –  Romulus, MIAugust 5, 2018
Typical day: answering 30-80 inbound calls from Pharmacies, Dr. Offices, and clients regarding health insurance benefits.
Learned how to have patience and also compassion.
Management: companies Supervisor at the time was very unprofessional and unhelpful.
Workplace culture: Inconsiderate
Hardest part of the job if when you're the new person no one cares about you and your concerns unless you happen to make friends with a vet/and willing to help you succeed and advance with the company. Other than that it's just you and the wolves.
Cons
unprofessional company to work for.
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3.0
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Mostly intern work. It was my first job out of college.
Associate, Business Process Management (Former Employee) –  San Diego, CAOctober 10, 2018
I did lots of filing and making copies. Again, this was more of an intern role, so there was a lot of busy work. I did learn about healthcare and how a large scale business.
Pros
Free lunch on Friday's. Low stress.
Cons
Intern role
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3.0
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Some pros, but more cons
Testing and Validation Analyst (Current Employee) –  San Diego, CAJuly 17, 2018
The company is great in terms of growth and career advancement, but you will hit a wall sooner or later and you will see your ambitions plummet. There is a lot of negativity and backwards culture in numerous departments. The process improvement is non-existent for some departments. If something didn't work in the past, why bring it back? Are you hoping things magically work themselves out?
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2.0
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Dynamic work environment and culture
Director, Formulary Administration & Strategy (Current Employee) –  San Diego, CASeptember 27, 2018
Many opportunities for career advancement, but there is a lack of structure and clear directions from senior executive leadership in overall business strategy.
Cons
Lack of up-to-date technology
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4.0
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Great place
IT BSA (Current Employee) –  San Diego, CAOctober 2, 2018
This is a great place for autonomy. The culture is very open and maintains a flat hierarchy. Your work is recognized and in general people are friendly and relaxed.
Pros
Career advancement, recognition
Cons
Long hours, Mid-senior management
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3.0
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Flexible work schedule
Accounts Receivable Specialist II (Current Employee) –  Novi, MIMay 31, 2018
I actually enjoy my job and the flexibility of my schedule. If it were not for the fact that there does not appear to be any room for advancement unless I worked at the headquarters in Arizona, I would not even be looking for another job.
Pros
Flexible schedule
Cons
No advancement in my department
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5.0
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Excellent Company to work for.
Prior Authorization Coordinator (Former Employee) –  Belleville, MI 48111May 16, 2018
This was one of the most productive and excellent company to work for. I loved every minute of my time with the company. I learned a lot to be able to be productive and further my career. I would work for or refer Medimpact to anyone looking to be gainfully employed.
Pros
Benefits, Salary, Management, hours.
Cons
communuication
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1.0
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na/
Customer Service Representative (Former Employee) –  Tempe, AZOctober 2, 2018
poor management, takes very long time to get hired on, temp only, late hours, weekends, mandatory OT, no time off, not willing to work with schedule...
Pros
n/a
Cons
n/a
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5.0
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fun workplace, potlucks
Prior Authorization Coordinator (Former Employee) –  Tempe, AZMay 15, 2018
fun place to work, lots of potlucks and pizza parties, throughout the year we did different activities for holidays. There was room for promotions, the management staff was open for suggestions or if an employee just needed to talk
Pros
benefit package, and yearly bonuses
Cons
long hours, anery stressful
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1.0
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Horrible treatment
Customer Service Representative (Former Employee) –  Van Buren Township, MINovember 15, 2018
You get hired in through a temp agency Aerotek. They want you to get the job so they get money from hiring you for the job. After you start, their attitude towards you gets unprofessionally poor. You get treated like cattle rather than human. If you are late once, expect to be yelled at no matter what emergency happened. If your are late twice, (I mean 1 minute after you are scheduled) expect to get fired or yelled at again and fired the next time. Mandatory overtime is required at times which means 10 hour days. You could have an awful schedule of nights and weekends. They do not care if you have a family or children. Absolutely no accommodation. Some temps have been there over a year still waiting to be hired, so do not expect to get hired in quickly. Aerotek also does not pay holiday pay, so if you are forced to work holidays Medimpact employees will be making more than you for doing the same work. Do not get lured in by $16/hr starting pay, it is not worth it there are far better companies that actually care about you as a human being with a life.
Cons
short breaks, schedule, temp agency in charge of hiring, no job security, favoritism, unrealistic expectations
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3.0
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unk
Cusomer Service Representative (Current Employee) –  Van Buren, MIJune 26, 2018
I work 8 hours Mon-Fri. It is fast pace and high call volume, however that is periods of time with the call volume slows down and the company will offer voluntary time off.
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1.0
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Do not work for MedImpact or SUNRx - Bad people
A Worker (Current Employee) –  San Diego, CAApril 13, 2018
Big brother is here. Monitor everything, bad management, bad treatment of employees, placing blame on things that people had nothing to do with. Company is going down hill because CVS moved 340B to WellPoint. Do not join a sinking ship.
Pros
Money
Cons
Everything
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4.0
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n/a
Customer Service Representative/Phar tech (Former Employee) –  San Diego, CAApril 30, 2018
It was great place to work. They provide good compensation package.
there is room for career growth and opputunities.
The hardest part of the job is the. mandatory overtime during the first 3 months of the year (January to March).
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5.0
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Honest place to work with a somewhat top-heavy mgmt structure
Sr. Business Analyst (Former Employee) –  San Diego, CAFebruary 20, 2018
Met a lot of great people, did some good work and was paid fairly. Management was overall supportive with a few non-stellar folks who could make your career development difficult. This is a bit anecdotal from me - since I was a contractor during my time there.
Pros
Beautiful office, nice working environment
Cons
Some Sr. Leadership will be tone-deaf to good suggestions
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3.0
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Call Center
Supervisor (Former Employee) –  Van Buren, MIJune 3, 2018
Better and more comfortable than most call center jobs out there. Great benefits once you are hired in. Management is working on attitudes and hiring more mature agents.
Pros
Benefits
Cons
Poor hiring
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4.0
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Good niche PBM, great outlook
Product Manager (Former Employee) –  San Diego, CAApril 17, 2018
Company has lots of potential, leader in the private PBM sector.
Lots of great people, beautiful offices (mostly), and good management vision & direction.
Pros
Good company culture
Cons
Office is Open Space concept (all cubicles)
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2.0
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Going nowhere fast
Account Manager (Former Employee) –  San Diego, CAJanuary 29, 2018
MedImpact lacked focus. Management was ill-trained and paid attention to the wrong metrics. Workload was improperly balanced and there was balance between work and life. Unrealistic expectations placed across multiple departments really decreased employee morale. Pay and benefits were excellent.
Pros
Pay, benefits
Cons
Unfocused Company, lack of management training
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Overall rating

3.3
Based on 131 reviews
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3.2Work/Life Balance
3.4Compensation/Benefits
2.9Job Security/Advancement
2.7Management
3.0Culture

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