Home Service Technician (Current Employee) – Tucson, AZ – November 1, 2018
I have been working in the cable field about 13 years and i have grown alot with the company. I work outside through all weathers. I have worked in commercial and residential as an installer. Its been a great opportunity to grow. Great communication with customers and great at troubleshooting. i would like to grow with your company.
FIELD TECHNICIAN & COMMERCIAL BUISNESS TECHNICIAN (Former Employee) – Tempe, AZ – October 24, 2018
When I first started at Medley, they promised a better pay and advancement to do fiber splicing and AV installs but since I've been there its been getting worse. We get paid according to how many points we make per day and right now I'm at 1.5 a point so if I wanna make money I have to complete as many jobs as possible, even if its raining hard or if you have to run a coax line by yourself which takes you 3 hrs and if its an install for 13 points you just made bout 19.5 for 3 hrs of work, now they took away our dispatch and told us to use an app, and contact a company from India to take care of our activation issues, which now a job that took an hr to do, take 3hrs to complete.
they offer Aflac benefits
hrs are horrible, pay is always low and very stressful
Technician (Former Employee) – Phoenix, AZ – June 12, 2018
Go to corporate Cox and get a job with them if you are thinking of doing cable. I liked doing cable, but the promises were of $1200 a week for an average tech. I was good at my job, but had to use my own truck for work and could hardly stay afloat with the terrible piece rate they pay. I generally worked 14+ hours per day and even when you called a customer at 9 at night and asked if they still wanted service they would say yes. I do not recommend the job at all for a contractor. Loved the guys I worked with, even like my bosses even though they weren’t helpful, but this is a terrible business model for the low end employees.
Field Technician/Supervisor (Former Employee) – Oklahoma City, OK – April 8, 2018
When it first came to Oklahoma they were ahead of the game. Cox set the goal to shut down the previous contractors used and we did it. Due to poor management recruits they are scheduled to phased out of the game by Cox Communications.
Cable Technician (Former Employee) – Tempe, AZ – March 25, 2018
They really care about their employees. The hours suck though we all start at 7am we had one guy who stayed at a job till 10pm one night insane but the job was worth over 100 points so definitely worth it.
They pay for mileage
The hours are brutal most times its 7am to 7pm sonetimes later depending on job and situation.
Dispatcher (Current Employee) – Tucson, AZ – February 20, 2018
Love the job just dont see any growth with the company, they tell u about raises too well that hasnt happened in a long while and they dont keep there word on thing, wish they would keep there word and make sure to make employees are some what happy.
Warehouse Associate (Former Employee) – California – February 15, 2018
i good place to work/in joyed learning new ways of doing n=my job management was good to work with the most enjoyable thing was that i learned how to install cable and being able to take care of the people(Tech's)that worked there
Great place to work if you like working with tools
Field Technician (Former Employee) – Santa Ana, CA – January 14, 2018
One of my favorite jobs, there were only a few cons about working at this place such as long days, short breaks, and strict time frame completion of appointments. Also because my work vehicle kept getting broken into and didn't have access to proper tools to complete a job.
Client Fulfillment Manager (Former Employee) – Rancho Santa Margarita, CA – December 3, 2017
I loved my time as a Client Fulfillment Manager at Medley. I was always treated fairly. The upper leadership is a bit entrenched. But it is a family owned company. They did make me feel like family. But I needed to have an opportunity to advance to an executive level. I was impatient and did not want to wait
Dispatcher/Call center (Former Employee) – Murrieta, CA – August 21, 2017
Medley Communications was a great experience. They have a lot of amazing people working for them and they try to find ways to make your job more enjoyable everyday. The environment is fast paced because of the amount of calls that come in and how fast things can change. the hardest part of the job was the stress that comes with you meeting different categories in small amounts of times.
good enviornment, great coworkers, you learn everyday
Good place to work if you're single with no kids or life.
Senior Installation Technician (Current Employee) – AZ – June 4, 2017
During the "BUSY" season (august if you're lucky) you can make good money but you're working 11 hr days with a 30 min lunch if you're lucky. Benifets are expensive no paid time off or sick days. You can only take 2 Saturdays off per year. They say average pay is 600-900 per week.. That's not the case all techs I've talked to the last 3 months including myself are pulling in 300 wk. If we're lucky and still working long days. My friend that works part-time retail at minimum wage is bringing home more money then me. Plus you work your personal vehicle to death. basically consider your truck an investment for just work.
The schedule consists of 7 am to whenever. (As they put it) I never knew if I was working til noon or 8pm on any given day. Hard to raise and keep a family with this line of work.
Set your own pace. No mgnt breathing over you.
Over worked. Low pay. No benifits. No PTO. No holiday pay. No set sched.