Lack of organization and common to experience miscommunication and mistakes from shipping department and management
Installers were paid $25 per unit installed up to a 25 mile radius of our homes. A payment of $40 was to be paid for locations beyond 25 miles away. One big problem was the lack of consistency with the amount of units that were being installed each week. Some weeks there were none and other weeks maybe up to 4. Installers could schedule appointments around their own schedule, but installers had to call customers to arrange a convenient time with customers so difficulties arose when units were expected to be installed quickly, but sometimes the units would not be received in the mail by the installer in time to actually install them when they were desired by the installer and customer. I began to wait until I had the actual unit in my possession before calling the customer. It became difficult to schedule appointments when units were delayed in shipping, but management expected them to be installed within a short timeframe. I thought that it would be an ideal part-time job at first, but I realized that it became too challenging to plan to complete only on one day off from my regular weekly job. More time was needed to call customers, complete paperwork, package equipment to return as well as actually deliver the units. It wasn't worth my time to do all of that to sometimes only make $25 or less in a week.