High paced and dynamic work environment.
Patient Access Associate (Current Employee) – Baltimore, MD – July 24, 2018
Typical work day at Harbor Hospital Emergency Department:
High paced/dynamic work environment. Efficiently interviews approximately 42 patients daily to process ED registration and demographic information. Achieves 100% accuracy on patient registration and insurance data. Conveys pertinent patient information to ancillary departments as requested.
Knowledgeable, friendly, courteous and welcoming staff and coworkers. Management allows creativity and are open to suggestions.
Workplace culture closely tied to the company's SPIRIT values:
Service, Patient first, Integrity, Respect, Innovation and Teamwork
Hardest part of job: Trying to prioritize who gets treated first knowing that everyone in the ED are relying on you for help and comfort them.
Most enjoyable part of job: Delivering on the above. To watch the joy and appreciation on the faces of patients after you've helped them or showed compassion to their situation.
Staff/peer acknowledgement and rewards