Good experience, not the best pay
Customer Service Representative (CSR) (Current Employee) – Columbus, OH 43228 – July 20, 2018
It is a very fast-paced working environment and it demands that you be on your toes at all times, which is to be expected, it is a 24/7 pet hospital. I am very grateful to gain the experience that I have while working here, and I enjoy my coworkers and management pretty well. PTO is amazing, if you are full-time, you gets 4 weeks, but that includes your sick days and holiday pay.
However, the pay is pretty low for what you have to do, and the job itself can get pretty overwhelming at times. Health insurance that is offered is pretty terrible. You get an annual pay raise of about 1-3% as long as you meet MedVet expectations. You will NOT get any other kind of raise whatsoever, even if you transfer to another department where you would typically get a higher pay. This is why I have docked a star for Management, because this is upper Management's collective decision to do Merit-based raises ONLY.
Overall: I loved working here, but the benefits are just not up to par, and I don't really feel appreciated as an employee from MedVet.
Pto, coworkers, reception experience