MegaPath Employee Reviews

3.2
Overall rating
Based on 75 reviews
Ratings breakdown
514
418
323
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Found 74 reviews matching the search See all 75 reviews
4.0
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Great place to work
Business Sales Executive (Former Employee) –  Meriden, CTAugust 8, 2018
Great balance of hard work and fun environment . The company creates a family feel. Competitive cloud provider. Great solutions to offer to customers.
Pros
Good balance of life and business
Cons
advancement opportunities
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4.0
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Fast-Paced fun Work Place
Voice NOC Specialist (Former Employee) –  Seattle, WA 98101July 26, 2018
Fast paced phone support center with awesome people running the place. Compensation was lower that needed for Seattle living but good place to start in the VoIP field.
Pros
Fun Management, Work Hours
Cons
Contract Work, Overall Pay, No Benefits
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2.0
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Not recommended
NOC Specialist (Former Employee) –  Seattle, WAJune 18, 2018
I worked on their support team for a couple years just before the sell off. The company cut corners in every department and senior leadership made no attempt at disguising their efforts to quickly flip the company for their investors. Morale was the worst I've ever seen.
Pros
They'll get your foot in the door.
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5.0
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Fun place to work with a ping pong table
Software Quality Engineer Lead (Former Employee) –  San Jose, CAMay 1, 2018
This was a great place to work and gain valuable experience in Software / telecommunication industry. Very flexible, very hands off, and they allow space to grow and explore.
Pros
Flexiible work schedule, extended holidays.
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5.0
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Work Culture
Billing Representative (Former Employee) –  Pleasanton, CAApril 2, 2018
Even-though I was a temporary employee at MegaPath all of the employees and management treated as if I were an employee and part of their "work family"
Pros
Great People
Cons
No job opportunities after my contract ended
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4.0
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Good company
Escalations Manager (Former Employee) –  Austin, TXFebruary 28, 2018
If I hadn't gotten ill, I'd probably still work there. The culture of was good, my co-workers were great, and management was great with meeting your needs. Its a lot of computer work and talking on the phone, but it was a really good job for the pay. Employees were treated well and fairly and we were given a great deal of recognition, awards and parties. I really enjoyed working there.
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3.0
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Ok Company to Work For.
Manager (Current Employee) –  Pleasanton, CAFebruary 9, 2018
Worked here over 10 years as full time employee. Company went through ups and downs, mergers and divestitures. At some point it seemed that company has lost its focus however there are renewed efforts centered on providing better customer service that resulted in better-then-expected financial results.
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3.0
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fun place has ping-pong table
Oracle Database Administrator (Former Employee) –  San Jose, CAJanuary 2, 2018
busy with merging, consolidating applications. workplace culture is good with friendly people. hardest part is some managements are not caring with employees.
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3.0
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Fast paced
Technician (Former Employee) –  Austin, TXDecember 9, 2017
Typical day was non-stop answering phones and working trouble tickets. Learned how to fill out tickets and sometimes how to fix things since management wanted work to be done faster and faster.
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1.0
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Management
Enterprise Billing Specialist (Former Employee) –  Pleasanton, CAOctober 5, 2017
Lack of communication from management. The company shows an extensive amount of favoritism among employees and staff. If you were not in the click, you were the outsider. A lot of backstabbing
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2.0
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Wouldnt recommend
Activations Lead (Former Employee) –  Austin, TXSeptember 30, 2017
Low Pay, bad management, too many vice presidents , no work advancement, or advancement was frowned on. Lay offs were frequent, and layoffs were always around the holidays.
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4.0
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It was ok.
Knowledge Manager (Former Employee) –  Seattle, WAJune 22, 2017
It was ok. Pretty much the norm for corporations that are not innovating and just keeping business as usual. Some of the middle managers are a little difficult which sabotages the senior leadership and the company. But honestly it's nothing anyone in tech hasn't had to deal with before.
Pros
Seattle office is great location
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5.0
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Productive and fun workplace
Sales Operator (Former Employee) –  Pleasanton, CAJune 6, 2017
• Answered inbound sales queue calls, classifying caller as new or existing customer
• Route non-sales calls to the appropriate department
• Capture key customer details to establish new records for prospects
• Clean and update existing customer database
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1.0
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Poor product backed by poor management
Inside Sales Business Accounts (Former Employee) –  Pleasanton, CAMarch 20, 2017
Not a good place to work. People were dishonest in how they presented their accomplishments in order to meet quota and product was continually failing
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3.0
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Fun place to work
Billing Analyst (Current Employee) –  Pleasanton, CADecember 15, 2016
A typical day at work consisted of reconciling accounts,improving processes, managing monthly recurring services and problem solving.
I acquired different Technics to use with improving order to cash process.
Management - helpful and very respective.
My coworkers - team players.
The hardest part of my job was getting the company to utilize webinar training verses going to every site for training.
The most enjoyable part of my job was successfully completing task and meeting deadlines.
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4.0
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Great company, fun enviroment and family friendly.
Enterprise Account Manager (Current Employee) –  Pleasanton, CAOctober 4, 2016
A telecommunication company that offers data, voice, Network & Security and Cloud IT Services. Peers and management are great to work with.
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4.0
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Good place to work for, requires flexibility and resourcefulness.
Director (Current Employee) –  Los Angeles, CAAugust 5, 2016
MegaPath has very good cadre of employees who are willing to offer help and guidance required. The company's products are quite versatile and it needs constant up keep in internet technologies to service correctly, which is a nice plus. The benefit package is gracious though this comes along with a somewhat smaller paycheck.

The company has seen major organizational changes in the past few years and it has caused the morale among employees to suffer. The management is working on improving the place and are receptive to suggestions.
Pros
Good products, excellent benefits, knowlegeable employees
Cons
Company underwent major changes, can be too fast paced at times.
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3.0
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Good Compensation
Channel Sales Representative/Account Manager (Former Employee) –  Pleasanton, CAAugust 1, 2016
self manage
Learned About VOIP
Good Management Support
Great Coworkers
Many customer and system issues
Always felt great to Satisfy a customer and make a sale.
Pros
Commissions, Bonuses and spiffs
Cons
Many system issues and customer technical issues/very stressful
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4.0
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A very stressful job with amazing co-workers and management
Executive Escalations Specialist (Former Employee) –  Seattle, WAJuly 20, 2016
Every position held was very stressful, but a lot of it was due to the constant changes of the company. Our department was new, and the company had just merged 3 companies together. Not an easy task for anyone.
However, the management listened to their employees. They sat down, asked what the company could do to improve. If an idea was possible, it would be implemented. They weren't afraid to try new things and test them out. And because everyone understood what was happening, everyone was supportive of one another.
Because the department was new, there were opportunities to stand out, and shine. Volunteering for projects to improve your own knowledge and resume. A lot of opportunity for growth. They had offices all over, so there was potential for relocation.
And the managers started out at the bottom. They grew into their position, so they understood the importance of those below them.
Pros
Lots of opportunity, heard often, full benefits, amazing managers and co-workers.
Cons
Very stressful job.
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5.0
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Great place to work
Director of Inside Sales (Current Employee) –  Seattle, WAJuly 19, 2016
I'm a Sales Manager and I've worked at MegaPath for 10 years. I've worked for several companies in a sales capacity over the years.

In my opinion MegaPath is heads above the rest. The culture has went through several changes but still remains the best, employees has the freedom to be themselves, speak their minds to Management, grow within the company, compensation and benefits are competitive.

I've seen several employees leave the company and return. And, Megapath accepts them back with open arms. That's unheard of in this industry.
Pros
Located on the waterfront downtown Seattle and often have fun events for employees
Cons
Traffic near the viaduct
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