Do not recommend
Working in the call center is grueling, soul sucking work. Very HIGH stress. You will have to pretend to have empathy for people who call in and complain about stupid things, and if you don’t show the highest level of “empathy” you will be marked down, even if you solve the problem and the customer is happy at the end. It’s a high stress, thankless job. You could be doing an amazing job overall, but if the few phone calls that are listened to that month don’t have all the corporate checkmarks, then you will be treated like you are doing a horrible job. In addition, they call themselves a “wellness” company, but if you are in the call center you are a throwaway. They recently sent out a company wide email about coronavirus, telling us that if we get sick, stay home so that you don’t pass it on, and you will be sent home if you come in sick. The call center must be the exception, because this does not apply to us. If we call in sick 4 times in a 3 month period, we will be given absences for each time, and be fired, even if we have a doctor’s note. They don’t care about your wellbeing or health in the call center. It’s a breeding ground for illness and a great place for customers to abuse you as they like. Don’t work in the call center!
Insurance is ok, free product check
Everything else, HIGH stress