Melia Orlando Suite Hotel Employee Reviews

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Pudiera ser mejor falta mayor interes en el personal
Front Desk Agent (Current Employee) –  Kissimmee, FLMarch 19, 2018
existen muchas areas por mejorar deberia existir un plan de adiestramiento constante
Pros
entradas a disney
Cons
falta de adiestramiento
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Hard to growing in the company
Guest service (Current Employee) –  Orlando, FLMarch 13, 2018
Big brand, but in USA poor management.
Managers don’t seem to care much.
There is NO appreciation with the employees
Managers doesn’t know how to talk with the employees
Pros
Beautiful place, friendly staff
Cons
Poor management
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Waste of Time with no advancement
Food and Beverage (Former Employee) –  Celebration, FLMarch 3, 2018
Melia is a poor place to work for. You get wrapped up in the idea that this hotel is an international hotel. It is supposed to define beauty and allow you to feel the culture of such a beaufiul brand. However, that is not the case.

HR is a poor excuse for a department, with unqualified people who do no practice what they preach.
Anyone can work there without any type of evaluation. Its unsettling.

Management is poor and they steal your ideas.

Would never recommend this place to anyone. Please do not waste your time.
Pros
Co workers are nice
Cons
bad environment
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Horrible management from your direct manager all the way to HR
Front Desk Supervisor/Manager on Duty (Former Employee) –  Orlando, FLJanuary 8, 2018
They sell you such high hopes of what the culture and vision is, yet after you start employment you are left with dry hopes. You are not provided with the necessary tools and support to do your job. But they will jump down your thought if you don't excel their goals. The work load is high and the consideration and recognition for your efforts none exsistant. They think giving you a melia dollar to collect 20 in order to get a gift card is recognition.
Pros
Staff you work with know the struggle that it endures to be in the company and tend to bond more.
Cons
Poor management. Poor HR personel. High goals no tools or support. No recognition.
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too stressful
Front Desk Agent (Former Employee) –  Kissimmee, FLDecember 26, 2017
Melia was a very stressful job, when guests wish to speak to the manger the manager sits in their office and has you resolve the problem yourself, always seems to be an issue speaking to guests. Guests get upset when a front desk staff doesn't know english.
resort fees that we had to charge were crazy.

Staff are great people to each other, but the job is very stressful
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A growing company
Front Office Supervisor/Manager on Duty (Former Employee) –  Celebration, FLJuly 8, 2017
Great company overall with great benefits and so much growth within the company. Great pay and youll meet some great Staff memebers but also excellent guest from all over.
Pros
Benefits
Cons
Horriable management non horriable turn around rate within the company and job security is insane.
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Interesting and enjoyable place to work
Manager (Current Employee) –  Celebration, FLApril 21, 2015
Beautiful hotel in an excellent location. Nice rooms, wonderful pool an bar area. Friendly bar staff and wait staff. Close to Celebration Town Center, Old Town amusement park, and restaurants.
Pros
"Family" work atmosphere
Cons
Lack of staff
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Rewarding company to work for with great management
Security Officer/MOD (Current Employee) –  Celebration, FLOctober 2, 2012
I work the overnight shift as security
my responsibilities are assist guests, staff with safety , safety of property, patrol property, responsible for fire command station
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Growing company with out of the box culture!
Front Office Operations Manager (Current Employee) –  Celebration, FLMay 23, 2012
The company has and provides many great resources for development. It's not black & white when it comes to operations. The company owns all of its hotels, is debt free, and the corp. executives and hotel staff are like family.

I have the flexibility to build my front desk department as I feel it needs to run to fit the corporate culture. The hotel had been meeting and exceeding budgets due to flexibility, team work, and service passions.
Pros
culture training, 4 weeks paid vacation after 1 year, competitive salary, travel, fun hotels
Cons
long hours
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Overall rating

2.7
Based on 10 reviews
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43
33
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12

Ratings by category

2.6Work/Life Balance
3.3Compensation/Benefits
2.2Job Security/Advancement
2.3Management
2.7Culture

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