Mercer is a great stepping stone if you are just out of college.
Benefits Counselor (Current Employee) – Norwood, MA – January 31, 2019
I enjoy my colleagues, everyone here is friendly and helpful, Mercer is always trying to involve everyone in all types of activities they hold a Mercer fest every year with games, activities, food and drink to celebrate. I enjoy my work here at Mercer and dealing with the customers on the phone and being able to help them with their benefits, management is also great when they are available to us and of course the hardest part of this job is that we are tied to the phones and our computers. I have learned a great deal from working here especially when it comes to phone etiquette and listening skills to assist in helping the customer and getting a quicker resolution. Over all Mercer is a great stepping stone.
They have a great cafe and there is always activities going on and fund raisers
lunch is too short, breaks are different every day.