What is it like to work at Merchant Link?

2.9Work/Life Balance
3.6Compensation/Benefits
3.1Job Security/Advancement
2.9Management
3.2Culture
3.0
Merchant Link
Written by Tech Support; Proactive Resolution Specialist (Former Employee) from Silver Spring, MD 20910 on April 14, 2018
Merchant Link was a payment card industry that managed credit card transactions for several restaurants and hotels. They had a relaxed work environment for the most part, but the tech department were usually under a different set of rules. We would take back to back calls and resolve tech issues over the phone. Most calls took from about 5-10 mins. - more ... I enjoyed the fact that the dress code was very casual but the management was not as organized as I would have liked. The company was in a transition phase and was kinda of unorganized in the sense of preparing new employees for their role. I never ... - less
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