Merchants Security Services
Happiness rating is 62 out of 100
3.1 out of 5 stars.
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Merchants Security Services Reviews with Jobs

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Location
United States87 reviews

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3.0Work-Life Balance

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Merchants Security Services insights

Based on 43 survey responses
What people like
  • Inclusive work environment
  • Time and location flexibility
Areas for improvement
  • Fair pay for job
  • Support from manager
  • Sense of belonging

Depends on the account youre on

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The most useful review selected by Indeed
Depends on the account youre on. The one i got was extremely nice with great people and supervisors. This job is a fairly decent one to work on and its great that you can get youre own time to accomplish tasks

Pros

No deadlines

Cons

Can get boring if you arent occupied
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Not a good place to work

Hours are often wrong. They lose post after post because of incompetent staff, mainly the supervisors. They constantly change your hours and schedule with no notice. You may have a post one week, none the next. Constantly getting shifted around from post to post. One week you my have 40+ hours the next week little to none. I can't even get a raise. I put my all into this company from day one. I used to love this job. I thought we were an actually family and that they cared about me and all their employees. Boy was I wrong. They also get mad if you refuse to work posts when you're off. I got my whole schedule changed because of that once. They do really spiteful stuff if you don't do what they want

Pros

None

Cons

No stability
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Great place

Great place to work supervisors are very understanding and are very flexible about scheduling. Training is very through and very well done they will not let you be alone until you can demonstrate you are well educated about the tasks of the job

Pros

Schedule and supervisors

Cons

Pay
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Easy, but very boring.

The job is very easy to do. Good job for someone who grades papers, loves to read, or just sitting. My shift has three hours of semi activity, then five hours of just sitting watching a monitor.

Pros

Easy work

Cons

No advancement, low pay, management does not care
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Fun understanding and caring Management

This company is family oriented. And I have nothing but good to speak on them they helped me grow And very understanding to a person personally life . The management team there is amazing and you would want to work for a company like this the training and the opportunity

Pros

3rd shift winter outside
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Good people, poor pay

The management will go out of their way to help and accommodate you but money is a real issue. Promotions barely move the pay needle and it's already low. Overtime is hard to come by at a single site. You'll usually have to take gigs at other locations to get overtime

Pros

Amazing management

Cons

Bad pay
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Job was fine - management NO

OverallThe older guys who hired me seemed professional and nice. Then they sent their son out to actually manage the account. Imagine the snottiest little spoiled brat kid you ever met in your life who has zero business doing the job daddy gave him over so many people who wouldve made excellent supervisors but were passed up. A 22 year snot so repugnantly aweful that it takes every ounce of effort you can muster not to punch.
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Nothing

Very bad place to work no training most of the people doesn't give a sxxt. Management at the site very poor..no one gets along.company puts on a lot of extra work but you do not receive any more pay.can not afford there insurance.

Pros

Nothing

Cons

Everything
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I work real good for them

They were a good company starting off but we just feel off after a few months they did help me get my license for security and give me a job when I needed
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Great communication

I feel I get the most out of my job. If problems do arrive, I have the support needed to work through any issue(s). I do receive calls regarding picking up hours but ultimately it is my decision to accept. I look forward to a long career with Merchants.
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Worse management EVER

Me and my sister worked for this company and I got terminated because I left my post when my sister was suppose to be my relief ,but she told them she couldn’t come in TWO WEEKS in advance. The supervisor NEVER communicated this to our boss. I tried to call ALL of my supervisors to ask where my relief was at and NOBODY picked up the phone!!! And I GOT FIRED FOR IT then they took it out on my sister and never gave her another shift after . They lacked a lot in communication and poor management. The white young men were MAINLY the supervisors when I worked with other security guards that were older they told me that they have been working for the company for a very long time and never got their promises raised. Very sad because it has so much potential ,but the owner and supervisors sucked.
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Good pick

It’s a good pick for a quick job if u just need money in a hurry and the will give u a lot of over time if u accept it. Most of all the supervisors and managers are pretty noce
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Fare Job

It’s a cool and laid back job the schedule works for me and there’s no manager breathing down your neck. The only problem I have with the company is that they pay biweekly with a low hourly rate.
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Great place

Great place, and very friendly HR. Hiring process didn’t take long, and start date was right away. Very efficient and very nice. Everything is a breeze and it is a great learning experience with lots of room to grow.
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Good place to work

I have very few complaints from my time working with Merchants, other than the pay. Enough to live on, a fairly low stress enviroment. I would recommend for students, or other similar situations

Pros

Low stress job culture, work enviroment

Cons

Medium to low pay, must work overtime
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Not sure

It's not a typical day to day job! You travel to variety of places and do same thing over and over! Some time's I felt insecure myself if something could happen to me!

Pros

Uniform

Cons

Pay
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nothing

Didn't get paid enough for all the work I had to do. The site supervisor did not answer phone calls. She was never wanting to answer phones especially if someone was sick then she would have to fill in.
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Positive changes

The company was very good . Like the people who worked with enjoyed the job responsibility and experience. I learned and took a lot away from the job.
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Merchant Security

A very good company to work for. Questions arise they will is always give you quick to response, a great working environment, pay on higher end of the area, chance to advance, ability to pickup extra hours, management is great
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nice job sites not a nice company to work for

they pay minimum wage they dont care about there employees they over work u an dont appreciate your hard work they dont give raises no matter how long u have worked with them an they are rude an tell your personal business
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dont ever work here

this place sucks not a good company chad is a dumb person don't know what hes doing and ron hall is bad at payroll give up only work here to get started then move on
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Overall rating

3.1

Based on 87 reviews
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Ratings by category

3.0Work/Life Balance
2.4Compensation/Benefits
2.5Job Security/Advancement
2.8Management
2.9Culture
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