Stay away from Blue Ash Pre-services/Patient Services Specialist position
Patient Services Specialist (Former Employee) – Blue Ash, OH – February 9, 2019
I really liked my job in clinic but upper management “centralized” and my job transferred to Pre-Services in Blue Ash. Co-workers are fantastic, but the supervisors were dishonest, manipulative, vengeful, and have zero experience in many of the positions they oversee. The turnover is unlike any place I’ve been before, 7 people left a 25 person department in about 8 months. People cry, have panic attacks, and loath being there.
They also ignored complaints of racists comments made by one employee to another because they cannot afford to lose another staff member. Many attitudes about race by the supervisor were very problematic (for the record, I’m Caucasian).
Patient Services Specialist positions at other locations (Mason, Bond Hill) are probably tolerable, but do not work in Blue Ash.
While I did like my position with Mercy Health in clinic I cannot recommend mercy because they allow such incompetence and unethical management in addition to the fact that they force restructuring on departments that don’t need it.
No micromanaging, relaxed dress code
No flexibility in schedule, toxic management