Director of Nursing, WL ICU/Med-Surg Telemetry (Former Employee) – Des Moines, IA – September 4, 2018
A typical day would start with touching base with my staff and making sure if there were any questions or concerns that I would meet with them. I also had an open door policy with all staff members. I also would do daily rounds with patients and families and then share the experiences with the staff and ask for their help to improve ourselves for the floor.
Budget responsibility was also an important part of my job and meeting goals that were set by the hospital.
Safety was a priority and making sure that all staff were competent in their role by education and following protocols and policies.
My favorite part of my job was talking with patients, families, and employees to hear then positive but also to try to make us better, this was a challenge that I loved to try to improve on.
I joined the Mercy team due to this culture when I started and I felt for many years my growth and support took me to where I ended at Mercy.
I have many positive experiences at Mercy. My culture of caring was developed there and I cared for the employees also by always having an open mind to issues and needs of other departments.
I believe I was a transformational leader and want to continue to have that relayed in any job that I pursue.
As healthcare continues to struggle with good care but also cost containment, I feel that my biggest struggle was to do more with less and continue to make the staff feel supported and listened too.
Mercy family at West Lakes and the collaboration of our team
Extremely long hours and decreasing family life balance