MERIDIAN HEALTH SERVICES Employee Reviews

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2.0
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Actions speak louder than words
Any (Current Employee) –  IndianaJanuary 26, 2019
This company lacks follow through in multiple layers. Management says that quality of patient care is the number one priority, as well as the integration of behavioral and physical health. This does not show in their actions. Quality of care is substandard. Productivity seems to be the only measure of success. Turnover is extremely high both in front line staff and management. Staff morale is poor. Management does not seem to be able to make decisions that reflect the company mission and values.
Pros
pay, benefits, job flexibility
Cons
lack of follow through, poor management, very low morale
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5.0
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Productive and fun environment
Behavioral Clinician (Current Employee) –  Indianapolis, INJanuary 23, 2019
Typical day at work was spent out in the community seeing clients at home, school, or day programs.
I learned how to teach coping skills, document sessions, update TxPlans, and perform assessments.
I would do case management with caregivers of clients to discuss how things had been going that past week or so.
The culture within the company was very positive and everyone was always willing to help each other.
The hardest part of the job was doing the notes.
The most enjoyable part was seeing my clients and helping them to make good choices.
Pros
Good atmosphere
Cons
Need better pay
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5.0
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Great company
Behavioral Clinician (Current Employee) –  Indianapolis, INDecember 30, 2018
This company offers great opportunity or gaining many skills and for advancement. Flexible schedule and great supervision and they also have a great management team. The company also offers many training and CE'Us for those who may need to earn them.
Pros
Supervision, open door policy, advancement
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2.0
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Stressful
BEHAVIORAL CLINICIAN/ CASE MGMT (Current Employee) –  Muncie, INDecember 23, 2018
There are some good people working at this company. Benefits are good. Pay is alright and there is a flexible shift. Where the struggle is is the demand to meet productivity and while doing that there are constant emails trying to get you to do this and that.
Pros
flexible schedule
Cons
Productivity
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4.0
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Great Team to Work with
Certified Behaviorial Health Clinician (Current Employee) –  New Castle, INDecember 15, 2018
Most enjoyable part of the job is interacting with the patients. The hardest part of the job is having to travel everyday. My car cannot handle that.
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2.0
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Meridian Health Services
Behavioral Clinician (Current Employee) –  Richmond, IN 47374December 15, 2018
ARC, Addiction Recovery Center
Working with Residents in a Drug and Alcohol Rehab. Begin groups and continue with groups through out the day with meals in between with 1 hour of free time in the evening. 12 hour shifts
.
Management is not employee oriented. Full management change over within a couple of weeks where all rules changed without notice to employees. This made employees look unprofessional and not knowledgeable about our college degrees. No one in position to give supervision support. No training except from other employees that were unable to properly train as it is too fast paced. Very low employee team work. Low morale and no job security. The hardest part about the job is not having ability to use problem solving skills as there were consequences. Being unsure on a daily basis of doing something wrong and being fired, or feeling like not preforming up to standards and being terminated. Seeing peoples appearance, ability to concentrate and their desire to change their lives within 28 days to complete the program.

In addition, it is rewarding when a resident shows gratitude and responds with appreciation of the time and the caring knowledge to help change their lives.

Also, management changed rules for residents to a prison setting. building is broken into so many areas it causes a safety issue for employees. Management continues to work with a skeleton crew, one employee for each male and female unit. This cannot match the schedule to allow employees to do their laundry for example as one employee cannot be in two places at one time. Employees are stretched
  more... to the point that were set up for failure as the percentage of an issue or situation that can cause a safety issue can happen and any time with no management to assist with situations. Each employee is taught different rules and this causes conflict between employees. I would not recommend anyone to work at this facility.  less
Pros
Insurance, 401K
Cons
No proper training, unsure of rules, no job security, uncaring management.
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1.0
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Unethical
Behavioral health clinician (Former Employee) –  Anderson, INNovember 22, 2018
Unethical Place to work. Cuts corners and less emphasis on client outcomes just to make a buck. Would not advocate for what is right for their clients. Did not follow ethical policy
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3.0
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Very high stress level with emphasis placed upon productivity
Behavioral Technician/ Casemanager (Former Employee) –  Muncie,INNovember 12, 2018
At times I wondered if Meridian's service only revolved around hours billed. The organization has great potential but needs to refocus on client care.
Pros
Staff are supportive of each other. Client's are a good fit for the services offered.
Cons
Lower management tends to micromanage with little respect for staff.
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1.0
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Not a good place to work
Case Manager (Current Employee) –  Muncie, INOctober 10, 2018
Work/Life balance: You will be forced to work a lot of time "off the clock" to meet the unrealistic expectations.
were. Bonuses were discontinued, "off the clock" time expected. Insurance is poor. You will be forced to see doctors that you work with on a day to day basis unless you want to pay out of network rates. Many of the clients have better income than Meridian staff.

Job Security/Advancement: Not unless you know someone. Turn over is high. Little security. The viewpoint is that you are totally expendable.

Management: Emphasis is on making money not care for client. No concerns for employee other than making sure the employee is making money. 5 managers in a department of approximately 20 employees and 400 clients. 4 of these managers sole responsibility is auditing to ensure case managers are making money. You are allowed to talk to the 1 manager about client concerns for 1 hour per month. Management makes a percentage of your bonuses. No support. No training. Just long lectures to bill more. Expectation is 100% and will be written up if you do not hit it. No consideration for no calls, length of travel (your vehicle, your insurance), inclimate weather, etc. Managers are non-responsive to staff and passive aggressive.Expectations are unreachable.Huge amount of paperwork, most expected off the clock. Managers are untrustworthy. Managers do not provide training.You are cut loose after a couple hours of job shadowing with formal training non-existent.Minimal training is available on-line but will hinder your ability to meet billing. On-line training has minimal to
  more... do with client care and is more administrative policy oriented.

Co-workers are caring individuals. However you only see them during meetings as we are instructed to do our work from free wi-fi and not the office. We are instructed not to socialize on company time. Co-workers do the best they can to help each others.
  less
Pros
Seeing clients make progress
Cons
Expectations on making company money, poor management, poor training, poor pay
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3.0
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Behavior Clinician
Behavior Clinician (Former Employee) –  Mishawaka, INOctober 2, 2018
Flexible work schedules, able to work remotely. This job is mostly fieldwork and lots of time spent in homes and schools working with children and families. It is important to be creative in assisting with new skills.
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2.0
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Emphasis on productivity
Residential Behavior Technician / Clinician (Current Employee) –  Muncie, INSeptember 25, 2018
Can be meaningful work due to the nature of the field. The company expects more billing time than is possible with this population. Company more interested in billing than helping individuals with behavior modification. Indirectly keeps clients dependent on services. Success not the main vision for its clients.
Pros
flexible hours
Cons
Unrealistic expectations
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1.0
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Hostile Work Environment
Nurse (Former Employee) –  Richmond, INSeptember 23, 2018
The facility in Richmond Indiana is a trainwreck. Do not work there! It's extremely mismanaged. All they care about is filling beds. The building has bedbugs. Its like working in a prison. Management does not care about their employees. They can not keep staff.
Pros
None
Cons
Everything
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1.0
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Not recommended
Supervisor (Former Employee) –  Waterford, MISeptember 19, 2018
I wouldn't recommend that anybody works at MHS. The culture is terrible, the management is terrible, nobody is happy, policies/procedures are not followed by 80% of the staff, there are no repercussions, and the pay sucks!
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3.0
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Good for a starting clinician
Prior substance abuse counselor (Former Employee) –  Waterford, MISeptember 7, 2018
As a starting clinician, it was a good place to work as far as getting great experience and getting to run different groups. I enjoyed the flexibility of being able to discuss various topics on recovery and I learned a lot at this job. My main issue with the company was unequal number of paid days off for clinicians. I worked a Tuesday - Saturday schedule and did not get most holidays off since most holidays fell on a Monday while I worked there. I wrote a letter to upper management and still was not granted the same number of paid time off as Monday - Friday clinicians, which didn't sit well with me. I did appreciate the benefits received, getting regular supervision and I liked the team I worked with. Overall, the job was good but the some of the policies were borderline unethical. I left on my own terms because I didn't feel I was being treated fairly.
Pros
Benefits, pay not bad, supervision
Cons
Scheduling, policies
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1.0
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Poor management
LPN (Licensed Practical Nurse) (Current Employee) –  Muncie, INAugust 31, 2018
Meridian will hire anybody for a management position. The will choose friends over someone who actually has a degree for the qualifying position.

They have a high turn over rate.

If you complain about a manager you put a target on your back.

They say they are family friendly community service company but if you don't make them money they will release you.
Pros
co-workers are great
Cons
upper management suck
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2.0
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Case Manager
Case Manager (Former Employee) –  IndianaAugust 27, 2018
The amount of work you have to do compared to the amount you get paid is not with it. The notes are horrible. The only good part is the other case managers. Some of the managers are alright. Healthcare is expensive and isn't very good. Mileage is better then nothing. Can't move up. There is no raises. Client's cancel a lot. Hard to make productive.
Pros
co-workers, vision insurance
Cons
healthcare, wages, no raises
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4.0
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work staff
RN Staff Nurse (Current Employee) –  Bricktown, NJAugust 9, 2018
working on a PCCU, can be unpredictable, between preparing patient for cardiac cath to the patient with chf.
I have learned that you can always learn something new from other staff members.
the hardest part of the job is the patient to nurse ratio.
Pros
the team memebers that i work with
Cons
staffing ratio nurse per patient.
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2.0
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Poorly Managed, No Incentives to Stay, Disloyal Company
Support Staff Technician (Former Employee) –  Muncie, INAugust 1, 2018
I worked for the primary care center in Muncie as a staff support technician (aka a receptionist). The hours and my coworkers were the only things that made the position worthwhile.

I did not trust management, who seemed to prefer employees that ran to them over everything and anything over those that were there to work.

There were no pay raises given unless there was a a sudden exit of multiple people from the same position - if this occurred, the individuals in that position may get a raise, but no one else.

Pay was inadequate and generally $3 below the average for the same position elsewhere. If you are sick, need to see the doctor, etc you have to use your PTO because you're not allowed to have less than 40 hours on your paycheck. If you do, you are written up if you don't have PTO to cover.
Pros
Awesome coworkers, free lunches from reps, Mon thru Fri hours 8 - 5
Cons
Expensive benefit package, inadequate pay, no pay increases
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1.0
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Probably the worst job I’ve ever had
Behavior Clinician (Former Employee) –  South Bend, INJuly 30, 2018
All they care about is productivity. The spend all their time training you on how to use the computer but ZERO time on how to actually do your job. They expect you to fill time with a child doing all these tasks but don’t bother telling you the tasks you should do! Your own supervisor doesn’t even bother learning the names of its employees and constantly calls people the wrong name
Cons
You will be treated and spoken to like you are an idiot.
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4.0
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Great place for new clinicians to work
Substance Abuse Counselor (Current Employee) –  Waterford, MIJuly 28, 2018
Most clinicians do not get to start out with full benefits and a guaranteed paid 40 hours per week but Meridian provides this. I would recommend this place to work but you must be able to work fast paced as this is a very fast paced job
Pros
Management pay good work hours good colleagues
Cons
Pay
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Overall rating

2.9
Based on 109 reviews
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2.8Work/Life Balance
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