MES Solutions Employee Reviews

3.1

Overall rating

Based on 35 reviews

Job Title

Location

Ratings breakdown

Ratings by category

3.1Work-Life Balance

3.0Pay & Benefits

2.4Job Security & Advancement

2.8Management

2.6Culture

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Showing all 35 reviews

3.0

Account manager

Regional Account Manager (Current Employee) – Texas – April 22, 2018

Compensation does not meet the demands of the job. It is constantly a numbers battle regardless of what is going on in a caustic, unavoidable claim's cycle.

Pros

Established client list, Flexible work life balance

Cons

Sales commissions are restricted, haven't seen salary raise in years, sales expectations are solely the assumption of people who don't understand the region

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2.0

Supervisors are horrible

Medical scheduling coordinator (Former Employee) – Saddle Brook, NJ – August 4, 2018

I wasn't there long to see how bad they treat the newbies. They give you a few days to train then throw you to the lions. Equipment never worked and the supervisor always had something bad to say. Bad language all day long from the higher ups; so unprofessional!!

Pros

Coworkers were very nice

Cons

Not enough training

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1.0

Numbers Driven Environment!!!

Quality Assurance Specialist (Current Employee) – Southfield, MI – July 12, 2018

MES focus is not on its employees at all. They are specifically driven by revenue numbers and the bottom line. The upper-level management is geared towards milking staff for as much as they can take from them with a very little reward on the back end.

Pros

Free lunch periodically, paid holidays.

Cons

Always understaffed, Poor communication from upper-level management. Very little to no training.

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1.0

Worst Boring Job Ever

CSR - Customer Service Representative (Current Employee) – Norwood, MA – May 28, 2018

MES is a hot mess. The leads are incompetent and the work day is awful.
Working here is awful. Nobody likes it there.
They all walk around talking about nothing.

Pros

None

Cons

All

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3.0

Challenging Place

National Manager Bill Review (Former Employee) – Freehold, NJ – April 20, 2018

Our group was put together to establish a workers comp / disability division for MES Solutions. Unfortunately, a year into the project the owner decided to not take this direction and closed the division down.

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3.0

Fast Paced

Customer Service (Former Employee) – Saddle Brook, NJ – April 19, 2018

You had to be on your game at this place. There was always something to do. Most of the time I did not finish the last days work. It was hard learning all the stuff and not really having enough training

Pros

nice people

Cons

not enough hours

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4.0

Very busy, little socializing.

QA RN, Utilization Management Work Compensation (Former Employee) – Norwood, MA 02062 – March 27, 2018

I worked early hours, long days. We reviewed for Work Comp in MA, CT and Delaware. Small group of people. I had worked with many of the staff since 1999.

Pros

close to my home and paid well.

Cons

promotions were not available.

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4.0

don't want to review a huge review

Customer Service - Document technician (Former Employee) – Norwood, MA – March 18, 2018

I liked working there - was the job I needed at a time I needed something specific.

Part time = work from home with office hours as needed but mostly WAH

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2.0

Vindictive

Scheduling Coordinator (Former Employee) – Southfield, MI – March 16, 2018

Management is sneaky and vindictive. They lie to you. The other employees, some are nice and some just come in there complaining all fay everyday. There is no leniency. Somebody always talking about somebody else. There is no real communication. Nobody effectively trains you, they throw you to the birds. They change rules everyday with no notice! Management sucks!

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4.0

Great Place to work

Scheduling Coordinator (Former Employee) – Saddle Brook, NJ – March 14, 2018

MES Solutions is a fast paced environment. Your attention to details is very important when working there. Co-workers and management are friendly and passionate about your position there.

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5.0

Best Place I Ever Worked

Clinical Coordinator (Former Employee) – Norwood, MA – January 23, 2018

Stable working hours
Pay is not bad for the position
Benefits
Upper management is understanding whenever an employee is in an crisis such as when a family member passes away
Ability to work from home some days a week

Pros

perfect work hours

Cons

location

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1.0

Not a very fun environment

Medical Records Clerk (Former Employee) – Federal Way, WA – January 17, 2018

They work you like a slave and management sucks!!! They put friendships over their business relationships. They are not very friendly and can be very rude!!! You can communicate with management what you need but they don’t care!!! I would not recommend applying here.

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1.0

Management is terrible

Medical Records Clerk (Former Employee) – Federal Way, WA – January 7, 2018

Too much gossip and no structure. Supervisor doesn’t train because they lose workers each week. Better off finding a different place to settle. Please find any other place than here.

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4.0

Credentialing coordinator-contract position

Credentialing Specialist (Former Employee) – Woburn, MA – December 4, 2017

The manager that I worked for was in another state . Which made it a bit difficult. Training I felt was minimal, with the computer system having constant issues making training that much worse. I was a self starter and picked up what needed to be done in the role quickly so I could function. I had a counterpart person contracted with me, Her contract was pulled 2 weeks in. So I was a ship unto myself in this huge office. There were other, very nice workers but they all seemed to be solo in their positions just like myself . I found this office to be very disjointed. The solo workers were usually quite busy, the marketing and supervision people didn't seem to have much going on. I was lots of down and vacations taken during my time there.

Pros

I enjoyed being busy

Cons

contracts don't ever seem to be hired on permanently

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2.0

Fast paced and lack of workers

Document Management Technician (Former Employee) – Federal Way, WA – November 16, 2017

The work is stressful and not enough workers. They don't know how to train you and expect you to know what you're doing in a day. Each day I'm figuring out what I am suppose to do and lack of structer and procedures here.

Pros

Paid lunches, Great helpful ppl

Cons

Lack of training, and bad supervisor

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2.0

wouldn't recommend

Service Representative (Former Employee) – Phoenix, AZ – November 12, 2017

Management needs improvement very uncomfortable enviornment to work in. people aren't very nice. doesn't communicate very well will staff. Management not well trained.

Pros

national company

Cons

health care

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3.0

Saddlebrook - Scheduling Coordinator (Current Employee) – Saddle Brook, NJ – October 9, 2017

Scheduling medical exam, pushing paper, phone calls, sitting long hours short lunch breaks, now incentives or ability to move up in career, favoritism

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4.0

OK place to work but employees are so vindictive

X-Ray Technician/Medical Assistant (Former Employee) – Southfield, MI – September 28, 2017

At first I truly enjoyed worked at this place but after awhile the coworkers become to involved in your personal business that it became stressful and not happy to work there. The management was wonderful until a problematic situation arose and 1 of the 2 would be more manage material by taking charge instead of taking sides. Overall the area I worked in was truly and experience that I can never forget and I wish the coworkers would just work together if so I would be a wonderful place to be.

Pros

Great Regional Vice President, Free Lunches, Very Reasonable, Paid Time Off

Cons

No Team Work, Very Noisy Coworkers, Lazy coworkers, Insurance, Bonuses

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2.0

Okay place to be

Customer Service Representative (Former Employee) – Tampa, FL – July 25, 2017

the management is not the best. I don't think i'd ever work there again. the upper management is a racist. She constantly asks me questions about being of color. you are blamed for things you don't do. when you ask for direction you don't get it. when you're suppose to get a raise you don't receive them. The manager is belligerent and unprofessional. the office atmosphere is very inappropriate.

Pros

the pay isn't the worst.

Cons

everything else

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5.0

Overall great jo

Customer Service Representative (CSR) (Former Employee) – Norwood, MA – June 28, 2017

This Job was great I would go back there anytime.My Manager was very understanding in my time of need when i had a issue in my family.That meant a lot

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1.0

Stressful work environment.

Scheduling Coordinator (Current Employee) – NJ – June 25, 2017

The "Vice President" of the company isn't a leader, she is a boss with bad management and people skills. She has no volume control and curses a lot! The office manager is the opposite loose cannon, and either one of them know how to train any of the new incoming girls. They have an extremely high turn around time with new girls.

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