What we do as a job is very rewarding. You are helping people get around who have no one else to take them. You are helping them have a life outside of their homes. We are part security, part bell-hop, part driver, part PCA. We do a lot for our money that other para-transit drivers with other companies do not have to do. So that part of the job feels great.
The hardest part of the job is not feeling appreciated at work. Dispatch often takes us past out scheduled end-time as if we do not have families to get home to as well. For instance, I'm due to get off at 5:30 but there were times I've gotten off 1.5 hours past that because they give you pickups out of your way and that they know will take you past your end time but they simply do NOT care. That's when you feel taken advantage of and unappreciated.
The friends that you meet amongst clients and co-workers.
Must get permission to do the basic bodily function of going to the restroom.