Review Mortgage Application and data Entry
Mortgage Administrator (Former Employee) – Chelsea – March 10, 2014
Responsibility, Fully and accurately follows the Completeness Reviewer's Written procedures for each loan file. Demonstrateds the ability to maintain the required turn time on all loan files. Has knowledge and understanding of the compliance requirements within each loan file including to RESPA, TILA HMDA, etc. Take initiative to find resolutions on loan files in order to maintain process flow turn times, service, quality and compliance. Demonstrates the willingness to learn and grow in an effort to assist in recommendations in effiencies of process flow within the job. Handle customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problem, understands company products and services, maintains pleasant and professional image.